• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. C

    Resolved Backup Task error

    Thanks. I followed the article and still get this:
  2. C

    Resolved Backup Task error

    Thanks. I did that, but it still shows as errors
  3. C

    Resolved Backup Task error

    Apologies for not knowing, but how do you do this?
  4. C

    Question Problem with establishing a Wordpress admin login connection

    I have also tried to disable Mod Security, but the problem is still there?
  5. C

    Question Problem with establishing a Wordpress admin login connection

    I have set up Wordpress on Plesk, but each time I try to login, I get this error: This site can’t be reached **********.co.uk unexpectedly closed the connection. Try: Checking the connection Checking the proxy and the firewall Running Windows Network Diagnostics ERR_CONNECTION_CLOSED
  6. C

    Question Server Error 500 Plesk\Exception\Database

    Does anyone have any idea how to resolve this below. I try to use the repairkit, but it won't let me login? Many thanks in advance Server Error Server Error 500 Plesk\Exception\Database DB query failed: SQLSTATE[HY000] [2002] Connection refused Type Plesk\Exception\Database Message DB query...
  7. C

    Question copying wordpress websites from one plesk account to another plesk account?

    Hi. I have a number of Wordpress websites on my Plesk account, but I want to transfer them to another Plesk account? Where would I find the documentation of how to accomplish this? Many thanks Vincent
  8. C

    Question Plesk Pricing

    Thank you very much for the advice.
  9. C

    Question Plesk Pricing

    I have 6 domains, each with their own Wordpress site, on a dedicated server originally hosted by Ionos. I have all this in Plesk. I want to know whether I can simply just use Plesk and have one of their own pricing plans and not have Ionos? I wish to transfer all six domains and Wordpress sites...
  10. C

    Question How do I make a Wordpress backup and give the backup to a customer?

    Good morning. I have five different Wordpress sites and domains on my server for five different customers. I want to be able to give each customer their own backup package of Wordpress for their own keeping. Could anybody tell me what is the best (and simplest) way to do this? Many thanks
  11. C

    Resolved Location of Nginx configuration file?

    Fantastic! Worked perfectly Many thanks
  12. C

    Resolved Location of Nginx configuration file?

    Thank you very much. I shall check it out now.
  13. C

    Resolved Location of Nginx configuration file?

    Hi. I'm using Plesk and Linux Obsidian and nginx. I cannot for the life of me find the nginx configuration file? I want to change the "HSTS Max-age security header" Any information would be very welcome. Thank you
  14. C

    Question ModSecurity "Access denied with code 403"

    Many thanks for getting back in touch. I've tried to uninstall the Immunify, but it is still there and won't budge!?
  15. C

    Question ModSecurity "Access denied with code 403"

    Hi. Yes, I get the same error with IM360WAF Many thanks
  16. C

    Question ModSecurity "Access denied with code 403"

    I'm was using the rules in Web Application Firewall. I have now changed the Rule Set to Comodo but the log error is still there? Thanks for the support
  17. C

    Question ModSecurity "Access denied with code 403"

    Hi, and thanks for getting back. Here is the log excerpt: Apache-Error: [file "apache2_util.c"] [line 275] [level 3] [client 144.217.240.177] ModSecurity: Access denied with code 403 (phase 2). Match of "rbl nxdomain.v2.rbl.imunify.com." against "TX:rbl_ip" required. [file...
  18. C

    Question ModSecurity "Access denied with code 403"

    Hi and thanks for the reply, Sebahat. The issue occurs with a domain. I excluded for the domain.
  19. C

    Question ModSecurity "Access denied with code 403"

    Apologies for asking again for help with this query. Thanks
  20. C

    Question ModSecurity "Access denied with code 403"

    Hi. I keep getting this error: ModSecurity "Access denied with code 403" I have followed instructions to add [ID: numbers] to web application mod security and added security rules to the switch off security rules. I got these from the log and from...
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