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I have one other maybe stupid question but are the shared pools only shared by the domain and all its subdomains or are they shared by the whole server? If for example my server hosts domain.tld (with sub-1.domain.tld & sub-2.domain.tld) and other-domain.tld (with sub.other-domain.tld), when I...

Ok thanks for the information. So in fact I can simply use "https://mail.domain.tld:8443" to log in to my Plesk panel. EDIT: how to mark a post as solved?

In fact the host name is "mail.domain.tld". The SSL works perfectly for "domain.tld". Is there anything I should do?

Thank you for the clarifications. So just to be 100% sure, if I for example set a dedicated pool for the main domain and every subdomain and then repeat the same settings for the process manager to be static with 100 child processes, I will have 100+(number_of_subdomains x 100) permanent child...

Hello, When I try to access my Plesk panel through the URL "https://domain.tld:8443" it says that the connection is not secured even if my SSL certificate is fully valid for "domain.tld". So how could I fix that? Everything was working just fine few minutes ago.

Hello, In Home > Domains > PHP settings, if I set the "run PHP as" option to "Dedicated FPM application...", will that setting also be applied to all subdomains? I have multiple subdomains on my website and I was previously using shared FPM with the value "FPM application served by Apache" but...

Thanks @Kaspar and thank you for having tried to find solutions with me (I'll share the $10 with you if you want)

I finally fixed the issue and I don't really know if someone else will ever have this problem but I'll nonetheless share the solution. So as stated in my previous message, the main problem was related to MySQL/MariaDB configuration. The value of lower_case_table_names in "/etc/mysql/my.cnf" was...

Yes it was quite frustrating for me but in fact the support is only available for the two latest releases. Just to make it clear, I didn't purchase my license from Plesk and what was even more frustrating is that my web host couldn't care less. But thankfully I could fix the issue so I gifted...

Ok so the problem was in fact related to MariaDB configuration. The value of "lower_case_table_names" in "/etc/mysql/my.cnf" was set to "1". In this situation, table names and database names are stored in lowercase and compared in a case-insensitive manner. The default value on Unix-based...

Temporarily renaming tables is exactly what I was about to do. I was just looking for a way to backup the database and I just did it through the webadmin panel. When I saw the tables directly via phpMyAdmin it's even clearer. Most of the tables are empty and all duplicate ones are exactly the...

I'm wondering if the duplicate tables in the PSA database already existed in the original setup or is it a result of a bug or something. When I compared "ApiRpcCallsStat" and "apirpccallsstat" table, they are exactly the same and contain exactly the same data. My OS is using ext4 file system but...

Thank you @Dave W for your reply but as stated in a previous message, I've already checked that link and couldn't do a backup of the database before trying anything.

So, I reached out to the Plesk customer service to ask if I could get support to upgrade my Plesk version and the fun(?) part is that my Plesk version is actually too old and not supported anymore. So is there really no one who has any idea on how I could solve this problem?

Yes thank you for the suggestion but I don't think that $10/month is a huge amount and if they did right their job then the 10 bucks would be deserved :)

Yeah that's what I was worrying the most. So in fact I absolutely have to ask for an official support or it would be like rolling dice right? The most frustrating part is that I haven't found this problem anywhere else on the internet and the only one I found didn't solve it and the OP ended...

Thank you @Kaspar for your reply. My license was indeed not purchased from Plesk and I addressed my issue to my host but it seems that it's the least of their worries. I'll try to contact them again. Anyway, I found an old post with the same problem and it's been suggested to backup the...

Hello, I tried to update my Plesk version from 18.0.47 to the latest available one (18.0.60) from my Plesk panel (Tools & Settings>Plesk>Updates) and got the following error : I didn't find anything about this specific issue on the internet. The only similar case I found didn't really resolve...

I think that I have somehow to do it but will this impact in any way my actual websites and applications? Is there anything to take into consideration before upgrading my Plesk version?

Thank you for your reply. Should I directly change "deb http://autoinstall.plesk.com/pool/PSA_18.0.47_10005/ focal extras" to indicate the latest available source found on Index of /pool I mean is it safe to simply do it that way? It seems to be related to the Plesk version and mine is...