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The problem has come back In the /var/log/plesk-roundcube file I have the following lines: 27-Nov-2023 21:06:32 +0000]: <685ngj7r> DB Error: SQLSTATE[HY000] [1045] Access denied for user 'roundcube'@'localhost' (using password: YES) in /usr/share/psa-roundcube/program/lib/Roundcube/rcube_db.php...

Hello For 3 days it has been impossible to access the emails of my domains, when we launch webmail.xxxxx.com I have the error: I found a "Resolved - Roundcube - Oops... something went wrong" ticket and followed @Peter_Debik's suggestion, uninstalled Roundcube via the Plesk installer, and i...

I was able to solve my problem using ticket : https://support.plesk.com/hc/en-us/articles/12376971436951. Thank you all, We can close the ticket

Hello team, When I launch the webmail of my domain (webmail.xxxxx.com) I get the error "Oops... something went wrong! An internal error has occurred. Your request cannot be processed at this time." I found a "Resolved - Roundcube - Oops... something went wrong" ticket and followed...

hi, Thank you, it worked for me, I deleted the "bind-address" line in your /etc/my.cnf file and I started the procedure again from step 5.

I updated MariaDB from 10.5 to 10.6, the update was successful, but when I restarted Plesk I got the error "ERROR: 500 Plesk\Exception\Database Zend_Db_Adapter_Exception: SQLSTATE[HY000] [1045] Access denied for user ‘admin’@‘localhost’ (using password: YES)." And all my applications running...