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We have Plesk Onyx (17.0.17 MU #29) running on a Windows 2016 server. We've come across an issue where when a password for a user of a Protected Directory is changed, the new password doesn't work. The old one continues to work. If the user is completely removed and added back in with a new...

trialotto My issues may not necessarily be related to CSF but going by the Connection Refused error that's what I looked at and restarting it worked. It's only happened a couple times so far and I don't have much on that server yet so it's not a huge deal right now. I'll keep monitoring it...

I just setup a new 12.5 server on CentOS 7 and have been getting some 502 Bad Gateway errors once in a while. Logs show errors like this: connect() failed (111: Connection refused) while connecting to upstream I found restarting my CSF Firewall fixes the issue. I'm not sure why that is an issue...

I figured it out. I had to change the default certificate for the IP address.

I've been having a PCI Compliance issue from Trustwave for one of the sites hosted on our Plesk 11.1 servers that I can't seem to figure out. They are reporting an expired SSL on port 7081. The site has a new SSL for the domain installed on it through Plesk but they are picking up an expired SSL...

I'm setting up a server that has both Plesk 11.5 and SmarterMail 11.6 on it. I'm trying to get Plesk set to use the SmarterMail, and it sees it fine in the Server Components, but when I try to set it as the default and put in the password information it comes back and says: Error: Some fields...

I found this happening on my Linux server. The logs on most of the domains were not rotating daily as they were set to. I took a look at the /usr/local/psa/etc/logrotate.d folder and found only a handful of domains in there, and those were the ones that were rotating properly. When I disabled...

I figured out the problem finally. We aren't using mail on that Plesk server so I had unchecked "Enable mail management functions in Panel" under "Tools & Settings"/"Mail Server Settings" and set the Mailbox limit for hostings to zero. I enabled the mail management functions, and set mailbox...

I've found something odd with our Web Presence Builder. It's on Windows, Plesk 11.0.9 MU#53. The contact form won't send if the recipient email address has the same domain as the website it is sending from. When hitting the Send button it does nothing at all, like the button doesn't work. If we...

Is there a way to manually apply the updates to Plesk 8.6.0 on Linux? I have 3 servers that the Updater and autoinstallers are not working for. I found manual fixes for about all other versions except 8.6.0.

I have Plesk 8.6 for Windows (2003 with IIS6) and have a domain that has an existing SSL that is working fine currently. I have renewed the SSL successfully and have the certificate installed in Plesk fine, and set the domain to use the new SSL, but pulling the site up in a browser still shows...

August 25th and still waiting, I have to farm out hosting to another company for .NET 4 sites. Time to look for a new control panel so I can keep doing hosting in house?

Its now June 15th and we are still waiting. Now I am having to pass up potential customers.

I have a domain that has always had mail disabled and never had a mailbox, now over the last few days plesk says mail accounts are using 2.0gb of disk space Mail service X Total 0 Control panel access 0 Mailboxes 0 Redirects...

I had to remove all the rpm packages for tomcat, I was then able to run the updater which reinstalled tomcat

Same thing with RHEL 4 Download file versions.inf3: 13%..100% done Download file PSA_8.0.1/plesk-8.0.1-rhel4-x86_64.inf3: 100% done Checking for system installed packages...done. Check for components installation status Reading system installed packages...done. Download file...

Funnt mine stopped working on teh same date 4/26/2006 none of the scheduled tasks can run and there are event log errors Unhandled exception at Unable to execute event(runtask::start line 212) Execute file name: D:\Program Files\SWsoft\Plesk\admin\bin\runtask.exe

Anyone know how to create webusers with the creation utilities with PSA Windows 7.5.3 or if it is even possible? doesnt seem to be documented like it is for the Linux versions John

It looks like the creation utils will do just about everything except web users? I cannot find any commands for creating web users, am I missing something or is this not possible? TIA John

Hope you have better luck than me, I have two control panel services, two psa sql server services, what a mess. I found my original email with my key in it but the STUPID ticket site says the key is invalid so I still cant open a ticket. I guess it would be too much to ask if anyone from...