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Only 5 years to get tech support up to speed with this simple task. Terrific. :rolleyes:

Their offerings and prices are pretty good, but their Tech Support is HORRIBLE. I get cold sweats when I have an issue and am forced to call them.

OK, that would make sense. Some sort of conflict caused by the old psa-firewall still being there. That would explain why I didn't lose my current firewall. Glad it is all sorted out.

Perhaps @Peter Debik can help with this.

I usually use dnf but the KB article said yum so I just followed that exactly. Shouldn't be any difference, but you never know. Oddly, it didn't seem to remove the firewall or my settings at all. First, I ran: # yum remove psa-firewall && plesk installer update Then I restarted Plesk panel: #...

OK, that solved the issue with the domain list. It also now shows the latest Plesk version updated on the correct date. It appears that KB fixes both of the issues. Thank you.

Sorry, I haven't looked at the settings page for years and didn't even know that was an option now. BTW - I checked the log file and there are no errors in the updated installation.

It says to yum remove psa-firewall && plesk installer update. I have some custom firewall rules I don't want to lose so I haven't done that yet. Will I have to re-create my firewall rules after doing this?

Evidently it is a known bug: https://support.plesk.com/hc/en-us/articles/17123455498391-Dynamic-list-layout-is-broken-after-Plesk-update-to-18-0-55

Uh oh. As administrator, if I click on a domain in my domains list, they all do this: The update has obviously broken a few things.

I updated on Sept 2, 2023, not Aug 25, 2023

I have the exact same issue. No content in /var/log/plesk/install/autoinstaller3.log either.

It does show on the main domain list if you are in Power User view. It would be nice if it did the same in Service Provider view.

@Kaspar thanks for your insight. You may be right if I am understanding you correctly. As illustrated in the first post of this thread, the change list for Plesk states a very vague description of the added feature: In the left menu, if you select Domains in Power User view, it works, but in...

Username: TITLE Domain List favicons not showing in Service Provider View PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.49 (update 1) AlmaLinux 8.7 (Stone Smilodon) Intel(R) Xeon(R) CPU E3-1230 v6 @ 3.50GHz (8 core(s)) PROBLEM DESCRIPTION Issue explained here...

I will open the ticket but definitely can not provide access to my server. Besides my own policy of access only to a select few authorized personnel under my direction, I can't legally since I have binding contracts with a couple of international corporations that specifically state that no one...

That's funny. I definitely would have filed a bug report but I thought it was done on purpose since it was pretty obvious it only worked in Power User view and not in Service Provider view had it been checked by devs after the feature was added. Thanks for filing the issue for me. It will be...

Figured it out. It only works in power user view and not service provider view, which makes it worthless to me since I need to always be in service provider view to oversee my admin domains and my clients' domains. power user view doesn't show any domains not admin's.

Change list for Plesk Obsidian 18.0.49 (update 1) shows: My panel.ini file shows: I logged out, ssh to server and restarted plesk and panel services but I don't see the favicons in the domain list as this added feature states. Is there anything else I need to do?

Update: I fixed it by restarting mariadb a couple of times. It didn't seem to do anything before but now it appears in sync. Very strange behavior of this server since the re-image and restore. Thanks for your help.