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The behavior was explained and resolved. IMHO, it is not a great way to have their CMS behave and causes a lot of extra effort by the user to get proper menu behavior when it should do it by default, but it is what it is.

Sitejet thread is here: Sitejet Forum submenu problems

I saw that and am planning on posting over there. Work got in the way today...

Completely agree. I think they are competing with Wordpress for the most user-unfriendly interface. I am just trying this out after 20 years of design and coding from scratch as a full-stack developer and it is easier to raw code what I want to do than use Sitejet. At least my code actually...

More testing shows it DOES work from every other page EXCEPT the home page. The top-level item with the sub-menus is just a dead link when on the home page but if you click to any other menu linked page, and go back and hover over the menu item with the sub-menus, the sub-menu works as...

I have the same issue. I have tried altering the menu and making a top level with no page selected and then putting the sub-menus beneath it, but it doesn't work from the home page and works occasionally from the other pages. Very strange behavior.

Only 5 years to get tech support up to speed with this simple task. Terrific. :rolleyes:

Their offerings and prices are pretty good, but their Tech Support is HORRIBLE. I get cold sweats when I have an issue and am forced to call them.

OK, that would make sense. Some sort of conflict caused by the old psa-firewall still being there. That would explain why I didn't lose my current firewall. Glad it is all sorted out.

Perhaps @Peter Debik can help with this.

I usually use dnf but the KB article said yum so I just followed that exactly. Shouldn't be any difference, but you never know. Oddly, it didn't seem to remove the firewall or my settings at all. First, I ran: # yum remove psa-firewall && plesk installer update Then I restarted Plesk panel: #...

OK, that solved the issue with the domain list. It also now shows the latest Plesk version updated on the correct date. It appears that KB fixes both of the issues. Thank you.

Sorry, I haven't looked at the settings page for years and didn't even know that was an option now. BTW - I checked the log file and there are no errors in the updated installation.

It says to yum remove psa-firewall && plesk installer update. I have some custom firewall rules I don't want to lose so I haven't done that yet. Will I have to re-create my firewall rules after doing this?

Evidently it is a known bug: https://support.plesk.com/hc/en-us/articles/17123455498391-Dynamic-list-layout-is-broken-after-Plesk-update-to-18-0-55

Uh oh. As administrator, if I click on a domain in my domains list, they all do this: The update has obviously broken a few things.

I updated on Sept 2, 2023, not Aug 25, 2023

I have the exact same issue. No content in /var/log/plesk/install/autoinstaller3.log either.

It does show on the main domain list if you are in Power User view. It would be nice if it did the same in Service Provider view.

@Kaspar thanks for your insight. You may be right if I am understanding you correctly. As illustrated in the first post of this thread, the change list for Plesk states a very vague description of the added feature: In the left menu, if you select Domains in Power User view, it works, but in...