Resolved Port 25 closed cannot send email

[KirkM]

Now, in 2024, I phoned ionos, got through in seconds, told the support engineer what I wanted, and he enabled port 25 outgoing straight away. It was working before I even hung up the phone. Perhaps you get a better class of engineer at the weekend.

Result

Only 5 years to get tech support up to speed with this simple task. Terrific.

 

[tramvainqueur]

At the beginning of 2023 I had to set up the new server (back again at Ionos, but new Ubuntu Server LTS now). And I wondered why emails can not be sent by my host. One call to the support was suffiient and they mentioned almost immediately that port 25 has to be opened if host shall be able to send emails. So I did not have such a misfortune with incompetent support (and I even do not know, if it was level 1, 2 or something else ).


Lastly: Their virtual server seem to be fast (I thought only physical servers can be fast, but something did Sttrato very bad) and do not cost huge amounts (Strato costs much less, but is much less slower ... before Strato was taken bey 1&1 Web Hosting ... perhaps they are better now, but I assume it keeps to be slow ...). So that is why one does not have to await that their support is very good as customers like me and you do not pay really much.


Normally if one wants to administer fully a server, she/he should have the knowledge to run and mantain the required services. I am not trained in hosting services (I am an information engineer only and in university I learned nothing about hosting ... only fundamentals about networks ...) and so I knew I have to learn all for my own and I may not expect the support can solve all my technical problems. For this problems like port 25 I and surely many others try to help in this place here.