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Hi, for some reason I am getting the information, that Unfortunately I don't know, why I get this message. This domain is actually only used for e-mails. The service plan allocates 20 GB disk space and a mailbox size of 30 GB...? Is there another place where a limitation of 10 GM could habe...

Hello, we are running Plesk Onyx (Version 17.8.11 Update #27) on a CentOS Linux 7.5.1804 server. Since some month backups will not be deleted after 2 weeks as configured in the backup manager. So the server storage decreases if I don't delete backups manually... I have no idea where to...

Hi, I had configured nginx about 1 or 2 years ago with #Leverage Browser caching location ~* \.(js|css|png|jpg|jpeg|gif|ico)$ { expires 30d; log_not_found off; } Since about 27th of July static files of one directory are not served anymore with that configuration: 404 Not Found nginx...

Hi, I have a web project with an .de tdl for German pages and .com tdl for English pages. The .com domain is an alias to the .de domain. I had used a StartSSL Multidomain certificate until now, but I would like to change to Let's encrypt. How do I install this kind of multi domain certificate...

Hi, I really appreciate the mobile site for Plesk 12, since I sometimes need to change things on the way. Unfortunately not all links / pulldowns work properly. It seems like all third level links don't work, because I can not open the pulldown. For example: Tools & Settings > Mail Server...

Hi, I am having trouble with automatic license updates. I have to manually update die Plesk and Dr. Web license monthly. For the Plesk key I always get following E-Mail message: Automatic update for Dr. Web key seems even not to be activated. There I alway get following E-Mail: How can I...

Hi, my php error.log shows following warnings regularly: WARNING: [pool mydomain.de] server reached max_children setting (5), consider raising it I know max_children from apache, but does this also exist for PHP? Can it be solved by adding pm.max_children = 10 in the "Additional...

Hi, the PHP error.log (/var/log/plesk-php56-fpm/error.log) contains following message for every 10 sec. on a CentOS 7.2 machine with Plesk 12.5: NOTICE: failed to notify status to systemd Is it necessary to notify status to systemd? If so, how can I fix this problem? If not, how and where...

Hi, we are using magickwand and mnogosearch php modules for our site and it works fine with PHP 5.6. Now I tried to install these modules for PHP 7, but they are not loaded... How can I find out, why they are not loaded? Is there a compatibility problem? Here is what I did to install those...

Hi, I have migrated a Domain from the old server to a new server. Than I changed the routing on a (separate) DNS server. I deactivated migrated domain on the old server, but don't want to delete it right away. On the old server I have also a couple of other domains still running. Now, when I...

Hi, I need the PHP 5.6.14 devel CentOS 7 rpm, but http://autoinstall.plesk.com/PHP_5.6.14/ is missing... Where can I find this package? Thanks Flözen

Hi, I am trying to install APC for PHP 5.6 on a CentOS 7 machine with Plesk 12. My first try was: /opt/plesk/php/5.6/bin/pecl install apc But I got a warning: WARNING: php_bin /opt/plesk/php/5.6/bin appears to have a suffix /5.6/bin, but config variable php_suffix does not match Than I...

Hi, my CentOS 7 comes with a PHP 5.4.x. Plesk fortunately installed additional Versions up to PHP 5.6. Now I need to configure a extension for PHP 5.6.x The /opt/plesk/php/5.6/bin/ directory is missing a phpize as well as the php-config. So how can I make a extension? How could I install for...

Hi, I am running Pelsk 12 on a CentOS 7 with SElinux. What do I have to do, to have SMB access the same directories as Apache and the FTP Server does? Can you explain the procedure step by step for a SElinux newbie? Thanks Flözen

It seems like I have got a lot of trouble with Plesk 12 on a CentOS 7 machine. 1. I could not install Plesk properly due to some drweb problem. 2. Than the smb configuration seems only to be implemented partly. 3. Suddenly FTP login is not possible anymore (503 Access denied) And now even...

I have a freshly installed Plesk 12 on CentOS 7. FTP logins worked fine yesterday. Today I get a 530 Login incorrect. I think the only change since yesterday was a server reboot. /var/log/secure tells me that /etc/ftpusers is missing Jun 8 00:33:19 macbook proftpd: PAM unable to...

I think the samba add on for Plesk 12 is not correctly implemented for CentOS 7. To get smb users added I first had to manually install the samba-client, since smbpasswd was missing: yum install samba-client Next I had to manually run chcon -R -t samba_share_t /var/www/vhosts/my-server.tld/...

I am trying to install Plesk 12 on an clean installation of CentOS 7 with the following command wget -O - http://autoinstall.plesk.com/one-click-installer | sh The installation process unfortunately stops with a drweb problem: urw-fonts-2.4-16.el7.noarch.rpm | 3.0 MB...

Hi, I have updated openSuse to 12.1. Now I wanted to also upgrade Plesk to Version 11. Unfortunately the upgrade stops with following error: Trying to check psa database... Trying to find psa database... version is 010120 DATABASE ERROR!!! Previous product version is , but...

Hi, I have Plesk 8.4 running on an openSUSE 10.1 System. For some reason PHP has still the version number 5.1.2. When I want to update/install PHP it though YAST, PHP is marked with an i, which means, that it should stay to the installed version. Why is that so? Has it to do with Plesk...