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Have a few Wordpress installs on the server and I know there is an issue with Wordpress in subdomains showing in the toolkit, but I still have Wordpress installed the root directories of domains that won't show up in toolkit other than \httpdocs. When I go in I find that the there is an error of...

Not sure what the problem is but I can't preview a new website using Quick Site Preview. I have configured Tools and Settings > Website Preview Settings > Quick Preview on a domain name in Plesk by selecting the server domain name, yet despite this when I go to a new domain I setup today and...

Have just had Parallel engineers update Plesk to 12 and have had a look at the new Wordpress tab under Server Management. While it's good I'm finding that it doesn't show all Wordpress installs by domain name but has the majority as the folder name Wordpress is installed under (i.e. /httpdocs)...

After having numerous issues after upgrading and having Parallels engineers looking into and fixing these issues, there is still a backup issue that remains on our server. Every daily backup contains the following error message and I'm unsure how to fix it. The error message is "Unable to dump...

I'm thinking of upgrading servers and want to also try and start adding IPv6 addresses to the mix. A quick Google brings up a comparison chart for Plesk 11 and C Panel. In that comparison it quotes "Parallels Panel: IPv6 and mixed-mode IPv4/IPv6 hosting" and I'm wondering if this is the ability...

As suggested I'm going to post separate threads for the other two questions/problems I'm having on the server. Changing plesk-stat/webstat to a password protected directory throws an "Error: ProtDirUser_IIS::update() failed: Update Protected Directory #196 user failed: Url 'plesk-stat' is not...

Am having issues since the upgrade from 11.0.9 to 11.5.30, some have been fixed by Parallels Engineers, others haven't been resolved or require separate support tickets created. But before I go and do the separate ticket thing and pay the per incident support fee, can I ask an engineer in this...

Have set the security policy to strong and works really well when creating or updating passwords to an email account. Problem is that if you don't enter a password at the time of creating an email account, it is still created anyway. There's no warning that the password is blank. Ok the...

Not sure if this is a known issue but we have a couple of asp.net websites on our server along with php, classic asp and plain html sites. I have statistics enabled for all domains, yet somehow stats don't seem to work with asp.net websites, all I get is the below error and I'm not sure why...

Have asked this question of Mailenable but they have told me to ask Parallels, so here I am. Does anyone know if there is any impact to Mailenable by enabling Enhanced Security Mode in Plesk? My concern is that Mailenable uses plain text for account names and passwords and I'm not sure what...

When I add a new domain under Plesk I receive this error message "Unable to send notification: mail() failed: SMTP server response: 550 Requested action not taken: mailbox unavailable or not local". Now I've Googled the problem and found only one site that talks about it. I do however receive...