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When accessing the panel for one of our domains, we get: Internal error: Package with UID 'cfb21fda-d2cf-4fee-8e94-6ed87ef3fd' not found. Message Package with UID 'cfb21fda-d2cf-4fee-8e94-6ed87ef3fd' not found. File aps_php.php Line 12519 Type Exception Already found the below...

I'm trying to set up a webserver connecting remotely to a MySQL server, set up according to the documentation. After installing Sitebuilder I tried to run the config and it's giving this error (ip and pass info removed): [root@server ~]# sb_config --db_host <ip> --db_admin_passwd <pass>...

We have a user that change their template and now all the images are missing from their gallery. The images are still on the publishing server in /home/user/public_html/data/storage/attachments, it just seems that the builder can't find them anymore. Is there a way to get the builder server to...

On one of the sites, neither the blog, forum, or guestbook will allow comments. The form comes up and so does the captcha, but no matter what, you get the following error: " The specified confirmation code is wrong. Please try again. Your comment has not been added." This works on...

Parallels Plesk Sitebuilder for Linux/Unix 4.5.0 Hotfix-20081118 (2008111812) There's an issue that popped up a week or so ago where when users upload a banner, it overlays that banner on the existing banner. Therefore, there ends up being *two* banners, where you can see the old one...

1) - the inventory option does not seem to work. When a product is sold and marked as being processed (as per the documentation), the inventory control is supposed to update the inventory. It doesn't, so you have to manually go back and edit the number. 2) - The categories in the eShop...