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It would be very useful to have a Notes field attached to each IP so we can identify who the IP belongs to.

Username: TITLE WP Toolkit broken after Aug. 1 update PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Centos 7/Cloudlinux PROBLEM DESCRIPTION The Wordpress Toolkit is broken on all my server's after the Aug 1 update with this error: 00...

I host email only on a plesk linux server where website is hosted elsewhere. Previous Let's Encrypt certificate has expired and it was originally configured with HSTS and redirect to https. I can't disable these because no LE SSL is installed so browsers block access. When i try to issue new...

Hi there, Is there a way to backup all client databases only using Backup Manager? Can I use Exclude certain files from the backup with some variation of */* to exclude ALL subscription website and related files so that only DBs get backed up? Thanks G

Hi there, I've set the Web Application Firewall (ModSecurity) to use Comodo Free Rules and provide login credentials but it keeps reverting to Custom rule set. Why is it doing that? Thanks G

Hi there, I am trying to create Application User to provide access to Wordpress Toolkit so content editors can push updates to live site. I have created the user however the staging subdomain does not appear in Access to Apps list to give that permission to. The only websites which appear in...

it would be very convenient if I had ability to clone Plans to other Resellers/Customers. It's often difficult and time consuming to create another plan with exact same specs as my original Plan. Once I create a client, I often have to move them to Reseller or Customer and they convert to...

I believe there is a strange problem with the Plesk Migration tool. I recently migrated 70 websites from cpanel to plesk Onyx and I'm seeing strange errors where characters in an include or require statement are being rewritten: For example...

Hi there, I recently upgraded from Plesk 12 to Plesk 17.x on Windows and now Ahsay Backup fails with invalid password. In plesk 12, the password was passed in plain text but with Onyx, we now need to provide the encrypted password to Ahsay. This works fine in our Linux servers. I tried running...

Hi there, I'm having trouble with an ASP website and one of the problems is this: Compiler Error Message: BC30138: Unable to create temp file in path 'C:\Windows\TEMP\': Access is denied. What should the permissions be for C:\Windows\TEMP\ so that websites can access this folder? Thanks G

Hello, PHP is no longer collecting logs. It was working the last time I looked and I had folders for each PHP version but log directory only shows one php-fpm directory and when I trying to run this command on the error.log: cat error.log I get this error: NOTICE: error log file re-opened...

Hi there, I recently upgraded my Windows Plesk 12 server to Plesk Onyx and am running into a couple of problems. 1. Changing PHP version seems to change directory permissions. 2. A more serious problem is that on one site, I tried a number of different PHP versions and now no version above...

Hello everyone, I'm looking at Vembu BDR for ESXi guest replication/backup of my Plesk/Centos/Cloudlinux servers and was wondering if anyone has any real world experience with them and what your experience has been? Good, bad or otherwise. The price is attractive but I remain somewhat...

I recently migrated a bunch of websites from cpanel to plesk Onyx and I'm seeing strange errors where characters in an include or require statement are being rewritten: For example: /public_html/wp-content/plugins/wordfence/lib/wfUtils.php on line 531\nPHP message: PHP Warning: include()...

Hello, I've recently performed large migration from cpanel to plesk and now phpMyAdmin prompts for password on every domain user. I tried going into Plesk DB manager and assigning database to the user and then checking: 'Use this user's credentials by default for accessing phpMyAdmin' It...

How come Plesk still doesn't have client portal where I can manage licenses, invoices, billing, support, etc? Plesk is a big company and every other SAS provider I deal with have client portals. Thanks G

Hello all, I am trying to figure out how to resolve local-to-server traffic internally instead of having it route to router and back again. For example, on Plesk 17.x/Centos 7 server I ran into a problem where a Scheduled Task set up as Fetch URL would not resolve and failed with URL not...

I am getting "The System Updates tool is already installing updates in automatic mode. Please try later." when trying to update system components on Onyx 17.0.x. I don't have system components set to automatically update. I do have Plesk + third party components set to automatically update...

Hi there, A client is getting 'Permission Denied' when he clicks the Let's Encrypt icon using his login. Client is setup with Webmaster account. I've reviewed the permissions for Webmaster and there's no setting for Let's Encrypt permissions. I can access the service as admin however. Is...

Hello, I've been trying to configure Plesk Service Plans to give customers access to Web Server Settings > Additional nginx directives dialogue but all they see is what is in the attached screenshot. Customers can enable Process PHP by nginx but they can't see the Additional nginx directives...