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Afternoon all, A customer wanted to mess around with a Java app and we have no objections (although it's not something we offer on our service plans). So I manually "customised" his service plan and enabled Java Applications and set the limit to two. Now, when I login to the customers control...

Hi Eugene, I'm just wondering whether this is still on track to be fixed this quarter and if you have a more precise ETA yet? Kind regards, Ross

Hi custer This actually seemed to get resolved automatically in one of the microupdates. I'm not sure which one, but the site owner reported that it suddenly started working. I just checked myself and it does seem to be working without applying the patch - which is good news! Thanks for...

Morning custer Just wondering if this has been resolved yet? If not, is there an ETA that we can pass to our customers? Many thanks.

Morning Eugene, Just wondering, as it's been a couple of months, whether this has been resolved yet or if there's any indication when it might be resolved? Thanks!

Plesk 10.4.4 Update #10 on Linux Good morning, We have an odd issue where one of the sites on our Plesk server cannot use the 'contact form' module when using Site Builder. When adding this form to the web-site, the captcha doesn't work correctly. When submitting the form, the message "The...

Oh I see! Thanks for taking the time to explain it. I appreciate you putting it through as a feature request and I look forward to the future update!

Hello again Eugene! This is most odd. PayPal requires merchants (including UK based) to be PCI DSS compliant. I understand, to be PCI DSS compliant, you must not store the CVV2 number after the initial authorisation has taken place. So by doing so, you become non-compliant and consequently...

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Parallels Plesk Panel w/CBM, v10.4.4, CentOS, 64-Bit EugeneL kindly worked with me to resolve some problems in connection with the PayPal gateway API (thead: http://forum.parallels.com/showthread.php?t=114424). However, our transactions...

Thanks Eugene, that worked! It seems though, as best practice, the panel should generate SSL links by default? Just a suggestion for a future update. Thanks again for your help.

I have noticed that our Plesk CBM store does not appear to 'force' SSL - which will transmit the customer signup data in the clear. When a user clicks through to the store from the web-site widget, they are taken to the following URL: http://mydomain.com:8880/store/cart/select-domain.html...

Ah that explains it! I woke up this morning to an email from the panel saying the domain provisioned at 5AM my time this morning! Not sure why the old URL was showing - I definitely updated it(!). Again, thank you for all your help. It's been a pleasure working with you to get these bugs...

Morning Eugene, I've updated the URL, the domain provision is still failing. When looking at the "MBAPI Command Output", it shows the following error:

Hey Eugene, Here's the output: I think that's what you were looking for? The 301 error looks like the API URL is perhaps no longer valid?

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Parallels Plesk Panel w/CBM, v10.3.1, CentOS, 64-Bit We are attempting to use OpenProvider for the automated provisioning of domains names through Parallels Plesk CBM. Currently, when a user attempts to signup for web hosting and a domain, the...

I did copy and paste the lines exactly as pasted here. I just checked the line (as I only //'ed it out) and it does appear to be correct. Thinking about it, as my 'partner' is PayPalUK, that could be the reason - we don't have any such thing as a 'state' in the UK - only city. I will try...

Hi Eugene, Just another update for you. I commented out the "STATE" line and I was able to successful place the order and I can see in PayPal the transaction was processed correctly! So that appears to all be fixed now, so thank you! If you need any further clarification in order to send a...

Hi Eugene, I made the above changes (adding City, State and Country). Now, when submitting the payment information, it takes a while to load, then eventually gives the following error:

Hi Eugene, Apologies for the delay in getting back to you. I've been away on business and just got back. I'm having a look at this now, so hopefully should have some news for you shortly! Fingers crossed...!

Hi Eugene, My colleague has attempted a live transaction. It failed, but with a new yet similar error, this time stating the CITY is missing. The error is as follows: It is starting to look like PayPal are requiring the full address? I imagine if you provide code for the city line, it...