• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
    CentOS2Alma discussion

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    Domain disabled

    I have a domain that was disabled and I cannot re-enable it. The customer is enabled, under the subscription for the domain it states that it is 'Active' however when I look at the domain under 'Websites & Domains' it says it is 'Inactive'. When I select then select the domain from that page it...
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    pdo and pdo_mysql support in Plesk 10?

    Hi, I have a customer who has requested to enable pdo and pdo_mysql. I have looked everywhere and followed the directions here http://forum.parallels.com/showthread.php?t=104263 but cannot find pdo extensions installed on the server nor is it even listed as an option in php.ini. My question...
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    FTP Not Working For Any User

    Ok I figured it out. Go to the site with FTP and open 'FTP Authentication' then edit 'Basic Authentication'. Remove the "\" and select 'OK'.
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    FTP Not Working For Any User

    Ok FTP does work for all users if you login with 'domain\user'. How do we set this up so that they just put in the username?
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    FTP Not Working For Any User

    I have tried that and I still have the same issue. What else should I be looking for?
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    FTP Not Working For Any User

    After installing Plesk 10.1 on Windows Server 2008 R2, no users are able to log in via FTP. This is what I get below... C:\>ftp ftp.domain.com Connected to domain.com. 220-Microsoft FTP Service User (domain.com:(none)): username 331 Password required for username. Password: 530 User...
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    Upgrade Error from 9.5.2 to 10.0.1

    We had the same issue and it kept escalating with Plesk support. After a week of being out of service we did a fresh install and manually re-setup the accounts and copied the data over.
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    Repopulate Mail Users in Plesk

    We recently had a bad install of Plesk and were forced to do a fresh install of Plesk. We re-setup the accounts based on info in the psa db and manually copied over their data. This has worked great except that none of the mail users are shown in Plesk. We use SmarterMail as our mail server...
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    Restore Plesk from HDD when OS is broken

    Is there an equivalent guide like this http://kb.odin.com/en/3072 for windows on how to restore Plesk from the hard disk drive in case if the Operating System is broken and the HDD with old OS and Plesk is mounted in the new system?
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    Change hosting type from forwarded to hosted

    How do I change the hosting type of a domain from being forwarded to being hosted locally on the server without affecting things like the domains email accounts?
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    Plesk and Smartermail 7

    Refer to this thread: http://www.smartertools.com/forums/p/30199/83773.aspx Use the custom build located here: http://www.smartertools.com/downloads/smartermail/custombuilds/7.0.3859.21318/SmarterMail7_Setup.exe
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    Plesk and Smartermail 7

    We are using Plesk 9.5 and SmarterMail 7 without any issues. Do you still have the SmarterMail webserver running on port 9998?
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    SmarterMail & SmarterStats on Different IP

    How do I configure SmarterMail and SmarterStats to work on a different IP address? I would like them to run on a different IP address at port 80 because customers are complaining about their ISP or public WiFi blocking ports 9999 and 9998. In the Parallels Plesk Panel Components Management...
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