• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
    CentOS2Alma discussion

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    403 4.7.0 TLS handshake failed

    Hello, Some emails are not delivery to Qmail server (Plesk 12). Error message: Deferred: 403 4.7.0 TLS handshake failed. What's the problem? I have found nothing about that... Thank you. Erwan
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    Message "Message successfully relayed to a system that does not support receipts"

    Hello, A customer (mail server under plesk 12) doesn't receive email from sender. Sender receive message error : "Message successfully relayed to a system that does not support receipts" Do you know what's the problem? Thanks
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    Openssl problem

    Hello, We have a problem with the last release of "openssl": some emails are not delivery. Log message: SSL_routines:SSL3_CHECK_CERT_AND_ALGORITHM:dh_key_too_small;_connected_toX.X.X.X 1) We have updated distrib: #yum update 2) After this, we have: Openssl 1.0.1e-42.el6 (CentOS release 6.6)...
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    SSL Certificates with domains aliases

    Hello, We have a domain with two domains aliases. How can we have certificate with each domains ?
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    Scheduled Plesk backup don't load (cron pb?)

    Hello, Plesk Backup work when we make instant backup but not with scheduled backup. There is nothing in the log files (pmmcli.log & migration.log). How can we correct? Plesk 12 / Centos
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    502 Bad Gateway nginx

    Hello, We have a problem with a magento website. Often (perhaps when we use administration), we have the message "502 Bad Gateway nginx". We have added server instructions in Plesk Nginx: proxy_buffers 16 16k; proxy_buffer_size 32k; fastcgi_buffer_size 32k; fastcgi_buffers 16 12k; But we...
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    Updating IP NS server

    Hello, We have change IP from NS server in Plesk. Why can we force refresh named.conf (for all domains) ? Informations stay with old IP. We can force one domain when we change an information in the DNS and we validate. But Hown can we change all domains? Example: Old > NS server1.com (x.x.x.1)...
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    How can we delete disk quota with Licence Web Admin

    Hello, We have a lot of server with Plesk Panel 30 domains. We have migrated a website with a 2 Go disk space quota on a virtual server with Web Admin Plesk Panel Licence. So, we don't have field (or we don't find...) to update this value (or delete it). The website disk usage is now 2.1 Go...
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    DNSBL

    Hello, How can we whitelist IP with DNSBL? We use "xbl.spamhaus.org;sbl.spamhaus.org" DNSBL but a partner server is blacklisted with spamhaus. The problem must be resolved but can we whitelist IP in the DNSBL field? Thank you.
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    Can not change user file...

    Hello, We have a website under httpdocs/. We can change/delete files with a ftp user : "ftpold". All is ok. We must create another ftp access for another company which can access only to httpdocs directory (not to logs/, error_docs/...). So we have create a ftp access in Plesk. But with this...
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    CRON problem / Nginx

    Hello, I've problem with a cron task with Plesk 12. It's a php file which is loaded every 5 minutes : "php /var/www/vhosts/domain/httpdocs/cron.php". It's a data processing. When the first processing data is completed, the second is loaded... etc.... Sometimes, the task is not finished before...
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    How to know email user

    Hello, Related with this article: http://kb.odin.com/eu/766 .. Received: (qmail 19622 invoked from network); 13 Sep 2005 17:52:36 +0700 Received: from external_domain.com (192.168.0.1) .. ... mean that the message has been accepted and delivered via SMTP, and that the sender is an authorized...
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    SMTP connection pb

    Hello, We have a probleme with email smtp connections (Plesk 12). Our plesk serveur don't want short mail account since this morning (i don"t know why..). SMTP user : contact --> don"t work SMTP user : [email protected] --> work Message : 554 Could not locate mail account for a given short...
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    Certificate installation

    Hello, I've have a problem with a server : we have create as usual certificate with Tools > SSL certificates. When we want to put certificate with the domain, we don"t have the "Secure your sites" menu in the "websites and domaines" sub category. Why ? How can i activate the certificate with...
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    Resolved Postfix smtp delay

    Hello, I've a problem with a server with Postfix. Emails (smtp) are refused by an operator because there is too many mail sent in a few moment. With Qmail, we make this config : 1) we create file concurrencyremote # vi /var/qmail/control/concurrencyremote with the value 3 2) we...
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    How change IP use by mail()

    Hello, I've put new ip in Plesk 11.5 (Ok) and i've installed website on it (Ok). When i create mail with php function mail() on the website, the smtp ip is the server ip, not the website ip. DNS are ok. How i can change that ?
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    Imap inbox : no message in inbox Outlook

    Hello, I've put an imap account in Outlook. --> ok The folders stored in the serveur are created in Outlook but the "inbox" stay empty. There is no error during the reception. There is messages in the inbox folder on Horde. Config : Plesk 11.5 An idea ? How i can "initialised"...
  18. E

    ibdata location in Plesk Backup

    Hello, Where is mysql ibdata in the Plesk Backup files ? Thanks a lot for your help. Erwan
  19. E

    Restore backup very very slow...

    Hello, After a server crash, i've restore Plesk with backup on FTP. I've restore all the data and domains but the process take 12 hours for 28 Go !!! too much time !! In fact, it seems that it's the MySql databases restoring which is very very slow. The domains with non database or a...
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    Restore backup problem

    Hello, I've a problem with a backup restore... I've put the file in the server repository --> no problem. I checked all options and then IP addresse --> ok It says after : - session_admin.gif admin of Panel administrator >> Cannot restore User: User 'admin' already exists in the Panel...
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