• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

backup restore

  1. carini

    Issue Restoring a site breaks VIEWS defined in MySQL

    After restoring a site through function Tools & Settings -> Backup Manager -> and then restore i find that the content of the original view is destroyed and also the permission is now set to "DEFINER=`backup_AOjmJQR`@`%`" thus preventing the right user to accessing or modifying the view. MySQL...
  2. Tofandel

    Resolved Plesk restore database backup fails on Mysql

    I'm trying to restore a specific database from a plesk backup, but the restore fails with the error --abort-source-on-error is a mariadb specific option and doesn't exist on mysql, I do not have mariadb installed, I am using mysql 8 which should be supported I cannot post directly into the...
  3. bhavesh.baldaniya

    Issue Unable to restore file on Plesk 18.0.52

    I am trying to restore my all backup site and trying to upload file using Backup Manager but I am getting error below Error: Unable to upload backup_conf_xxxxxxxxxx.tzst to the server storage: Unable to import file as dump: Import error: Unable to find archive metadata. The archive is not valid...
  4. C

    Question How can I get my uploaded database backup file to where it can be restored into my empty database?

    Following the instructions here, I was able to get my zipped database SQL Server backup file (.bak) uploaded to the Files area: The database and its tables do exist, but they are currently empty: So how can I get get the database file (uploaded to the Plesk Files area) to populate my...
  5. M

    Issue SFPT Backup Restore Results in cURL error (23)

    Plesk makes incremental backups to a SFTP location, with success. The files are readable and contain valid data when downloaded. When I start a restore, from a full as well as a incremental backup, the restore results in a cURL error (23) after a good few minutes. ERROR: () Unable to...
  6. mixos

    About Backup security settings and backup restore on different Plesk installation

    Hello, I am using Plesk 12.5.30 on CentOS 7.2 and while configuring Backup setting for my server i noticed the backup security section that has two options to choose. One is the "Plesk's encryption key" and the other is the "Specified password". Above the options there is this text: "For...
  7. S

    Error restoring backup from remote FTP

    I have a brand new Plesk (12.5.30) installation on my Linux VPS (CentOS 6 64-bit). My scheduled backups save to a remote FTP server. If I attempt to restore (or even view) one of the backups in Backup Manager for any subscription, I receive the following error (also attached as screengrab)...
  8. D

    Uploading backup from 11.5.3 to 12.5.3 Hanging

    Hi, I am moving from one hosting company to another. The old company's PLESK is 11.5.3. The new company's PLESK is 12.5.3. I backed up a website from the old server. I am trying to upload the backup to the new server. The upload hangs and never completes. No errors are given. The "Please...
  9. pdsolutions1

    Error: Unable to import file as dump:

    Hello, I have the latest CentOS7 running the latest plesk 12.5 update 20 and i have deleted some files by mistake. Having those files on a FTP repository i thought that there will be no problem restoring an multi volume backup, but it seems that plesk fails on uploading those files with the...
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