• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

backup

  1. F

    Issue Onedrive backup fails

    I have a strange problem on two servers /both VPS, Debian 9.13 + plesk 18.0.35/. A weekly backup is scheduled with Onedrive as Remote Storage. It’s been working this way for years now but suddenly I started the receive error messages like this: Unable to create the remote backup: Transport...
  2. S

    Issue Backup problem with non-Latin file names

    hi when i try to make a backup for a website that contains non-Latin file names, the generated zip file contains wrong file name (as per attached image) and when restored it's not working any idea about this issue??
  3. A

    Question How to access Plesk Reconfigurator on server core 2019

    Greetings and salutations I have Plesk running on windows server core 2019 and everything is working with no issue so far (touch wood) however I want to change the default backup location to a separate hard drive. Now this can be done on server GUI and I found the link (see below info) but...
  4. M

    Issue Keep backups for 2 weeks instead of 4 weeks

    Hello, for storage space reasons, I want to keep backups for only 2 weeks instead of 4 weeks. I had already changed this weeks ago and deleted backups that are older than 2 weeks, but new backups are still kept for 4 weeks. These are my settings: Daily backups at 3 a.m. Use incremental...
  5. J

    Question FTP storage settings error

    Good morning all. I have a problem when I want to configure a full ftp backup of my plesk. I backup each site on my personal NAS using ftp it works well. But I would like to make a full backup of plesk on my host's(scaleway) ftp. I have the error : Curl error: (7) Couldn't connect to server...
  6. M

    Issue Automated backup failure

    This morning i get a message saying there had been a problem during nightly backup on one of my server hosted by OVH. The mail told me : With little exploration in /var/log/plesk/PMM/backup-2021-03-18-01-16-03-890/ i can found : - In pmmcli.log : - In backup.log : So it seems that the...
  7. J

    Question Backup database

    Good morning. I can backup plesk (database and files) to local storage o remote storage. Unfortunally I can not schedule more than one remote backup, so I decided to by carbonite backup service from my provider Aruba.it. Are two remote storage is too much? I don't know, but I prefer to be...
  8. M

    Issue Problem with obsidian server backup

    Hello, I migrated from a Plesk Onyx server on Centos 6 to a Plesk Obsidian on Ubuntu 18 using better hardware than before. If on Onyx I performed a daily incremental backup with a full backup every 7 days, with the same domains and contents on the new server, the backup process slows down the...
  9. J

    Issue Download onedrive backups

    Hi everyone. My VPS is Plesk Obsidian 18.0.28 and my problem is to download large backups files. All my backups are sending to an onedrive account When I download the file, it only downloads approximately 10 gb and when it fails, I get the error "Network error". I changed some configurations...
  10. A

    Resolved Make global backups available for customers

    Hello dear PLESK-users, I set up a remote storage using the Plesk admin user. This works fine, but I dont't see the created backups when I enter a customer's account, although the permission for this service plan allows the user to use the backup manager. My questions are: Is it not possible...
  11. P

    Issue Backup Task Warnings

    Hello, I'm getting this warning after every backup and it doesnt say much about the error (I replaced actual domain names with DOMAIN 1,2,...) Warning: Subscription "DOMAIN 1" @ESCAPE_VALUE_END@</code> </div> <div class=""> <b>Warning:</b>...
  12. 3

    Issue Server crashes after backup

    Hello guys, I tired to find something similar from the Forum, but I couldn´t so I´ll start another thread. I´ve got a problem with server backups. I have previously used Plesk on VPS-es and never seen a problem like this. I´m running Plesk on 6-Core Processsor and 64GB RAM server (dedicated)...
  13. D

    Question Plesk Backup CLI output to both Local storage + FTP

    It is obvious how to backup to both local storage and FTP via the web browser but, how do you do it from the command line? I can do it the hard way by specifying an output file in psa/dumps/backup-201234567.tar, Then use FTP to send it to the FTP server, then Untar it for local storage but...
  14. G

    Resolved Plesk Backup Error code is: 1

    Hi, my backup schedule stopped working. As I saw that I started a manual backup and it doesnt worked: Why? Here is the /var/log/cron-apt/log: https://drive.google.com/file/d/14b-azExZdeFZ3TOgn6U9nuQcEv85mvZR/view?usp=sharing
  15. L

    Resolved Backup Warning "pd: Cannot open: Permission denied"

    Hi all, in backup log i see 3 domains with the following error: Warning: Subscription "<domain1>" Not all the data from /var/www/vhosts/<domain1> was backed up successfully: pd: Cannot open: Permission denied Warning: Subscription "<domain2>" Not all the data from /var/www/vhosts/<domain2>...
  16. learning_curve

    Resolved Obsidian c/w Dist Upgrade OR Plesk Migrator Extension OR Restore From Plesk BackUp

    We're currently running Ubuntu 18.04.5 LTS but can easily upgrade to Ubuntu 20.04.1 LTS via official Ubuntu upgrade packages without any problems - apart from Plesk Obsidian ;) An official Plesk guide to carrying out an Ubuntu 18.04 > 20.04 Dist Upgrade, whilst Obsidian remains active and in...
  17. T

    Question Maximum number of files that can be stored for full backups is ignored

    Hello everyone, I have in Backup Manager both for special domains and globally scheduled backups. At Maximum number of files that can be saved for full backups I have entered 3 for each. Like in this example: How to limit the number of server-wide backups stored in Plesk Unfortunately the old...
  18. A

    Issue Amazon S3 Backup to Google Cloud Storage compatibility mode

    I'm trying to backup to a S3 compatible bucket in Google Cloud Storage with the Amazon S3 backup extension No matter of what url I use, i got always this error: Error: Unable to upload a file to the storage: Invalid argument.. Make sure you have granted the permission for multipart upload of files
  19. M

    Input multiple Backups needed

    When I go to the Backup section i can just create one Backup-Job. But I want to create multiple as on this one Server are more Clients and I want to backup them all separately domain1.tld --> client1 domain2.tld --> client1 domain3.tld --> client1 domain4.tld --> client2 domain5.tld --> client2...
  20. Q

    Resolved Local Backupfiles won't be deleted

    Hi, today my monitoring sent an alert of full disk. After searching a bit I found the path /var/lib/psa/dumps There are 400GB of files/backups?! My backup manager is using only sftp to remote backupserver. If I'm right the files should be removed after a upload to the remote server? The remote...
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