• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

database

  1. X

    Question DB access for one user for several subscriptions

    Hi, I need one user, who has full db access for several subscritptions. Thank you
  2. Haugli92

    Question Database - Related to "domain" (API)

    Hi, Is it not possible to set "Related to" on a database through any of the APIs? I've been debugging and reading through the documentation but haven't found anything about this.
  3. S

    Resolved Database access via browser and URL

    Hi, I thought you could access the databases in Plesk via the browser without logging into Plesk. As far as I remember, you had to enter a URL and a window appeared in which you could enter the user and password and then access the database. But I can't seem to find any more information about...
  4. EnriqueR

    Resolved Problem when migrating subscription. Unhashable type list

    When I use the ‘plesk migrator’ system to move a subscription from one Plesk server to another, I get the following error. The error appears whenever I try to migrate it. The hosting has a web portal developed in Wordpress, I don't know if this is the reason or not. Can someone help me to...
  5. C

    Issue RoundCube error : Oops... something went wrong! No Database roundcubemail - plesk-roundcube 1.6.7

    I got a new server Debian 12 i Migrated almost all from my old server. But we used to works with roundcube webmail but it's not working i have this page : I already search in the forum adn the support website but whatever i try it's not working. I tried this...
  6. J

    Resolved MariaDB Upgrade via Plesk

    Hi, I did an update via Plesk to MariaDB 10.11.8 Everything went smooth but than it started with Upgrading the structure of all tables. Step 1 of 8 For more than an hour, the upgrade now pauses at wp_jphpb.i9dW2P_actionscheduler_logs Should I just keep waiting now or is there a way to fix this...
  7. P

    Resolved Plesk update: ERROR while trying to backup MySQL database

    Hello, I tried to update my Plesk version from 18.0.47 to the latest available one (18.0.60) from my Plesk panel (Tools & Settings>Plesk>Updates) and got the following error : I didn't find anything about this specific issue on the internet. The only similar case I found didn't really resolve...
  8. N

    Resolved Can't connect remotely (local network) to database

    Hello, When I try to connect to my MariaDB through my local network, using DBeaver, server answer me : (conn=536) Access denied for user 'jam_staging'@'NVINCENT-PC.horizon.local' (using password: YES) I've checked the remote option in the database server plesk page, as you can see below : What...
  9. S

    Question Restore database and change the name

    Hi, Is it possible to change the name of the database in order to restore it without drop the production database ? thanks
  10. M

    Resolved Cannot connect to DB Remotely

    Basically cannot connect to my db from my local computer. The database is on localhost:3306 on the server, remote connections are allowed. What I've done: 1. Turned off the Firewall completely (didn't work) 2. Restarted MySQL and MariaDB services 3. Adjusted the config file to bind 0.0.0.0 4...
  11. S

    Issue Plesk Control Panel search and specific pages/actions are extremely slow, while website works fine.

    Hi, I've been using Plesk since 4 years, I've never changed Plesk Panel settings, I own only 1 website that has an heavy traffic, the website doesn't seems affected by this issue, the problem poped out 3 days ago, I decided to update Plesk to the latest version: 18.0.56, unfortunately the issue...
  12. K

    Resolved I cannot manage MSSQL even though we have a Developer Pack license

    Good morning, We purchased the Developer Pack in order to be able to manage MSSQL database servers. We followed the procedure, but it only added the keys for Docker and for PageSpeed Insight... nothing about MSSQL. I don't see anywhere to add it or even configure it, is this normal? (I...
  13. S

    Question How to upgrade MariaDB 5.5.68 to 10.5 or higher version?

    My server is running MariaDB 5.5.68. I would like to upgrade to 10.5 or a higher version. Could someone please assist me in upgrading it?
  14. Z

    Resolved date/time of the last change to a Database in Plesk

    Hi, to all. I have 9 Databases on Server and i need to know date/time of last change each Database. How i can see this in Plesk or phpMyAdmin? Can someone advise me? Thank you in advance.
  15. S

    Issue Error: Connection to the database server failed: SQLSTATE[HY000]: General error: 1273 Unknown collation: 'UTF8_GENERAL_CI'

    1.) When trying to Export Dump from the Plesk Database dashboard I get following error: Unable to export a dump of wp_c2: mysqldump: Warning: Charset id '33' csname 'utf8' trying to replace existing csname 'utf8mb3' mysqldump: Warning: Charset id '83' csname 'utf8' trying to replace existing...
  16. J

    Resolved How do I access a database dump from a backup?

    I have a remote Windows 2019 server running Plesk. Incremental backups are done daily and stored locally on the server; complete backups are done weekly and stored in a DigitalOcean space. Backups include database dumps of the SQL Server (Express) database. My own machine is a Mac, running...
  17. Z

    Issue Database server (and sites) hanging during backup

    During the backup, the database server hangs. And, accordingly my sites too ( 504 ). Only restarting the database server helps. after one-two days, everything repeats. OS: Ubuntu 18.04.6 LTS DB Server: MariaDB 10.3.38 Plesk Obsidian: Version 18.0.49 Update #2
  18. Quinten

    Question Database information of the main plesk database

    Hello, I would like to connect my plesk database to our Grafana panel as a data source to read out some data. Where do i find the database connection info of the main database of the Plesk server? Any help would be appriciated. Kind Regards, Quinten
  19. C

    Issue Documentation: Deleting Database Users

    Hello, everyone! I am trying to remove a certain user from a certain database using their IDs. Anyone can tell me what's wrong with this xml packet code, or do I just need to find another way? <packet> <database> <del-db-user> <filter> <id>55</id>...
  20. K

    Resolved Unable to backup databases (Exit code: 7)

    We are getting errors with the backup manager from Plesk which is unable to backup the databases from our server. For example: Warning: Database "xenforo_a" Unable to make database dump. Error: Failed to exec mysqldump: Exit code: 7: mysqldump: unknown variable 'ft_min_word_len=3' These...
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