• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

drweb

  1. M

    Issue Plesk Premium Antivirus update fails

    Hi all! Since a few days ago, Plesk Premium Antivirus fails to update on one server running Plesk 18.0.59 Update #2. The cronjob fails with the following message: The same message occurs when manually running /opt/drweb/update.pl. In /var/log/messages I found the following corresponding...
  2. C

    Issue Whitelist for Antivirus

    I have a local news site whose incoming emails to my Plesk servers are being caught by Plesk Premium Antivirus as HTML-Fishform.133 These are legit emails. I would like to either whitelist the sending address or, possibly, disable the antivirus rule, but I can't find any documentation on how...
  3. Dirk

    Issue Drweb is killing my Webtraffic

    My websites were just offline for several minutes. The reason was drweb getting new definitions. Is there a way to assign a lower priority and less web-bandwidth to this process? It is not acceptable, that my sites are offline because of this. syslog: Jul 20 20:03:12 liesenfeld drwebd.real...
  4. Winnstorm

    Issue DrWeb antivirus cannot start

    Hello! Im using plesk Obsidian in a EC2 instance but Im not able to start the DrWeb antivirus: On ssh I receive the following error: Redirecting to /bin/systemctl start drweb.service Failed to start drweb.service: Unit not found. Tried these methods without any luck: Unable to start Plesk...
  5. U

    Issue DrWeb Email blocked by admin - can I access the email anywhere on the server?

    A customer of ours recently forwarded an email notification that DrWeb sent. The email was blocked because of a particularly large file that couldn't be scanned. In this case, it was a legitimate email. I understand the why, and I've found forum/website resources on increasing the limits in the...
  6. m3lezZ

    Question Exclude Files Drweb

    Hello Friends, Is it possible to exclude certain file types from the DrWeb scan? I found this: Resolved - Drweb to omit scanning of certain file type But the files types for me are not listed there. Best regards,
  7. B

    plesk repair: drweb restore error

    TITLE: plesk repair: drweb restore error PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Ubuntu 16.04.6 LTS‬ Plesk Onyx, Version 17.8.11 Update #48 PROBLEM DESCRIPTION: Today I had to try to repair a system with using the command "plesk repair installation". This commands runs through quite a...
  8. Giulio

    Resolved Error Update Drweb

    Hi to all, I have a VPS on Contabo hosting and use plesk 17.8.11 . Today I received via mail an error related the drweb update: /etc/cron.daily/drweb-update: ERROR: Dr.Web Updater: failed to download files ! run-parts: /etc/cron.daily/drweb-update exited with return code 109 Please, how can I...
  9. A

    Drweb use too much swap memory

    Hi we have a Centos 7 machine with plesk 17.5.3 installed, and drweb antivirus use too much swap memory. Anyone knows how can we resolve? Thanks Antonello.
  10. Urizel

    ERROR: Dr.Web Updater: failed to download files !

    DrWeb is no longer updating since 17.5.3 /etc/cron.daily/drweb-update: ERROR: Dr.Web Updater: failed to download files ! /opt/drweb/update.pl same error... multiple servers affected... wget of the files on updates.drweb.com works...therefore its not a firewall or dns problem.. Any idea ?
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