email

On Plesk there is a domain on which a mailbox is configured and used for over a year both as Webmail and with Thunderbird. The domain has been transferred elsewhere and now I have to transfer the contents of the mailbox too. The Plesk server is always accessible, but obviously the mailbox is no...

Hi all, I have an issue that i can not find a correct answer to for a while now. Office 365 makes it very difficult to use regular smtp so that a webshop on Plesk can send E-mails from an Office 365 account. Since our customers would like to continue using Office 365 we have setup the...

Hello Everyone: My Plesk server has a subdomain as the main domain in the server configuration. Question, do I need to create an email for my server domain to send push notifications to customers? The notification are the ones that the server by default send to customers. This is a translator...

I don't receive any mail in roundcube. Sending email does not cause any problems, but receiving does. I created the email address [email protected]. If I send an email with this email address to, say, [email protected], [email protected] will receive it in his mail box. I don't receive an email when...

I have a near perfect score on mail-tester.com -> Spam Test Result But still all the email that get sent through roundcube or thunderbird are going straight to outlook junk. I checked all the spam blacklists and the IP is clear. Also I asked for a delist with microsoft and they said I wasn't on...

Hi, We are a [redacted branch, location, as it seems to be a SEO post here], Australia, from last night all the form entries we are receiving in our email is from "238237654.t-sender-sib" instead of "via sendinblue". Screenshots: Today: Screenshot-2024-02-02-141243 hosted at ImgBB Yesterday...

Hello everyone! I'm experiencing a recurring issue with Plesk when trying to send password reset emails to my users. Every time I attempt this, I encounter the following error message, and I'm puzzled about its cause: Password reset request for email ‘john.doe@example.’com (user ‘john.doe’)...

Hi guys, I'm having some issues with the email anti spam features. I've already added 100s of domains to my blocklist, but some emails stil come trough and I don't know where to look or what I'm doing wrong. 1. Plesk native "Tools & Settings > Mail Server Settings > Black List" handles the...

Struggling to set up a new account on Ionos; at the moment particularly having difficulty with email. Their documentation gives instructuctions that don't correspond to what I can see in the UI. Partly I think this is due to them being for an older version of Obsidian, but partly I think it MUST...

Hey there, My customer hotel-haus-krone.de receives email errors from certain mail systems saying that the rdns record is not set or invalid. Mails from all domains are sent via the server's hostname alexanders-web-services.de. All domains' mx are looking like mail.<customerDomain>.<tld> I...

Hello I have a problem with two email accounts created in my Plesk, in different domains When anybody from outside writes to one of the addresses, the email is delivered successfully But, the sender immediately receives a return email from our server with the next error .... The owners of...

Hello, I have a very strange problem with my email. A week ago i changed my VPS server so I had to reinstall plesk etc. Everything was working fine untill last friday. On my laptop when I open webmail or outlook I am not seeing any new emails. I know that I am receiving emails but somehow they...

Hi Everyone, I have been attempting to setup split delivery from Google Workspace, and while it worked just fine the first day of configuration, I now get a persistent 554 5.7.1 Access Denied Error. I have been racking my brain the last week trying to figure this out and alas, i've just about...

I would like to set up a mail address that is only for forwarding and does not have mailboxes (inbox, sent, etc). At https:/..../smb/email-address/create/domainId/1# I can see how to switch off the mailboxes and switch on forwarding, but it's still insisting on a password - this does not make...

Hi Everyone! New VPS, we got Plesk up and running, only problem is when we are sending emails, we get: CC35717E570: to=<[email protected]>, relay=none, delay=2530, delays=2439/0.01/91/0, dsn=4.4.1, status=deferred (connect to alt2.gmail-smtp-in.l.google.com[142.251.9.26]:25: Connection timed...

Good day I require your kind help. I am not a computer anything. However, I have started reading code since the end of March 2023 and have subsequently built a website. Everything works, was built and tested on localhost XAMPP. The problem I am experiencing is to do with my emails. So on...

Good morning, I have a VPS with Plesk, I needed help configuring the emails, I can send but I don't receive. Can you help?

Hello, we are attempting to send all plesk and system emails through sendgrid using the external smtp option in plesk, however there is a couple issues 1 the to address is not being set 2. I cannot set the from address, with recent changes to gmail and outlook, i need to set the from to an...

I can send emails to anybody but can only receive emails from server emails. Any outside emails would bounce back with "550 5.1.1 Recipient not found". I have this exact issue but the fix didn't work...

I have a VPS with Plesk 18 on it. My e-mails have been flagged as spam by some recipients. Did some testing with mail-tester.com and the problem is the following: "We didn't find a server (A Record) behind your hostname myserver.0001." Can anybody help me out on what I should do to resolve...