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  1. E

    Issue Undelivered Mail to Outlook mails

    I have some problem to send mail to outlook/live/hotmail, the plesk is hosted in lightsail on amazon AWS. I checked the IP (54.204.201.174 ) and it is not black listed. the email always bounce with the message: hotmail-com.olc.protection.outlook.com[104.47.33.33] said: 550 5.7.1...
  2. B

    Resolved All send emails marked as spam by google, hotmail..

    Hello all, I have a VPS with a loo of domains, almost all of them have email service enabled. The emails that are send are marked as spam, I have read trough the forum but I am not able to solve it. I already made the mail-tester.com and it give me a score of 100. I already checked my SPF and...
  3. C

    Issue IP address on CBL list - can't send outgoing emails (n00b)

    Hi, I'm new to Plesk. My background is in making websites, and not servers etc. Please treat me like a dummy. :) When I create an email address and send an outgoing email, it gets blocked by Spamhouse (the IP address is on the CBL Lookup). The IP address is a few months old, so 'fresh' - I'm...
  4. C

    Issue Kolab email filters don't work

    After upgrading to 18.0.26 the Kolab filters stopped working. I've deleted them all and created new one as simple as this: match "word" in subject then delete... still doesn't work.
  5. V

    Issue Recipient address rejected: Server configuration problem

    Hi there, hope you're doing fine. Ubuntu 16.04.6 LTS, latest version of Plesk I'm seeing a lot of these errors "Recipient address rejected: Server configuration problem". It seems to hit email messages for alias domain > main domain. Any idea? Cheers
  6. W

    Issue Spamassasin refuses to run in plesk admin panel

    Hi, We are having some issues with our plesk panel setup. SpamAssasin is supposed to be running. I am on ubuntu 18 $ ps aux | grep spam it gives the output root 1498 0.0 0.9 182580 74144 ? Ss Mar26 0:13 /usr/bin/perl -T -w /usr/sbin/spamd -d --pidfile=/var/run/spamd.pid...
  7. P

    Issue Email address bug with DrWeb when using subdomain

    Using Plesk Obsidian 18.0.24 Email address that will work when DrWeb is enabled for incoming mail. [email protected] When using a subdomain the email will not pass DrWeb when DrWeb is enabled for incoming mail. [email protected]...
  8. N

    Resolved Ubuntu 18.04 w/ Plesk Obsidian 18.0.24 - Emails going to spam folder

    Hi, Recently my company signed up for VPS service that has Plesk Obsidian 18.0.24 installed on our Ubuntu server, one of the benefits of having this VPS is having mail server to send information to our clients, but we have a problem with emails sent to our customers always going to spam folder...
  9. Y

    Question Horde / locating emails

    I was just wondering if this is possible with Horde... When you have previously replied to a message, and you get the "You replied to this message on (date / time)" - is there an easy way to click straight to the reply that you made? This is usually possible in other mail programmes, but I...
  10. J

    Issue Plesk Email Notifications sent as ATT00001.htm file

    Hi, I am trying to fix my mail server. I am using Postfix and when Plesk sends me a notification e.g. "<mydomain.com> Notification of the customer creation" - the body is empty but the message is sent in an attachment called ATT00001.htm. Now after some research, this may be an Outlook problem...
  11. brainforge

    Resolved System emails - receive html as attachment in Thunderbird

    From a Centos 7.7 Plesk Obsidian 18.0.23 #2 server the HTML content of Plesk system emails no longer appear in the preview panel of thunderbird. Instead the HTML appears as an attachment which has to be opened in order to read the message. On an Android phone / tablet email app the content of...
  12. P

    Issue Emails are not received, not in any logs and no error message

    Hi there, Our plesk is running on CentOS 7. One of our hosting customers can not receive emails from one specific client. The emails and mailserver ips from this client are not in the /var/log/maillog and his address is not blocked by the spam system. The client do not get an error message...
  13. S

    Question Use plesk mail server AND relay ALL outgoing emails to other SMTP Server

    I am trying to use plesk as a mail server, so IMAP and Webmail, but want all my outgoing mail to go through a 3rd party SMTP Service who filter our incoming mail also. I am getting mixed thoughts online as to whether you can do this. I know that on the plesk CP you have to select either SMTP...
  14. NateWon

    Question Post fix - 5.7.1 message content rejected - Attachment filename contains domain/email address

    I'm having an issue where an email attachment with a domain name, or email address in the file name, causes the message to be blocked. To be clear If I rename the file to exclude those items it works no problem. Dec 10 08:35:05 SERVERNAME postfix/cleanup[70602]: BD8632AFA9C: reject: header...
  15. yabado

    Resolved Old Email Clients and Obsidian?

    I have several clients that use older email clients to get/send their email. These old email apps still use older SSL protocols like SSL v.2/3 and TLS v.1 If I upgrade to Obsidian, will my clients have issues accessing their emails? My current setup... OS: ‪CloudLinux Server 6.10 (Vladimir...
  16. Net Fisher

    Issue Losing connection to emails with Outlook Client, problem with DIGEST-MD5

    We have a Plesk setup that holds an email server with around 100 accounts. Everything is working fine except for one thing: Sometimes, our Outlook Clients crash all at the same time, while asking users to enter their email and password and rejecting them to login. This shows up the following...
  17. F

    Issue /usr/local/psa/handlers/spool full of old emails

    I noticed our harddisc was almost full today, and upon investigating I found /usr/local/psa/handlers/spool full of old emails, literally hundreds of thousands. I found this topic: /usr/local/psa/handlers/spool full of e-mails It states the issue was resolved in Plesk 12.0 but I'm running Plesk...
  18. SacAutos

    Issue Messages with Unicode unable to pick up via IMAP after upgrade

    I updated one of my CentOS 6 servers recently to Plesk Obsidian. One of my customers has reported that since then, he's getting some messages with this notice embedded with it instead of his email: From: Mail Delivery Subsystem <postmaster> Subject: Cannot display Unicode content This E-mail...
  19. Shwele

    Issue Emails sent from outsorced app return host error when sent to same domain name they came from

    I have a client who has Plesk Onyx and they gave me their credentials to check for issue they are having but cant seem to spot it. I don't know Plesk version due that account I have doens't have access to tools&settings. We have connected their mailboxes via SMTP and IMAP/POP3 to CiviCRM...
  20. Dirk

    Resolved Fast or temporar disable of greylisting spam protection?

    Hi guys, is there a way to easily and/or temporarily disable the greylisting option from an Emailaddress? I sometimes need to receive emails (eg like password recoverings) fast and the greylist option takes too long in those cases. So, is there a shortcut, or a script or ANYTHING to switch...
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