• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

email

  1. P

    Question Manage Email Mailing Lists

    In Plesk on Windows, there doesn't appear to be a "Manage the list" option as described here (unless it's just my host!) It would be useful to Allow member-only or named senders - just the list administrator would be good enough Allow moderated lists Allow password-protected lists If the list...
  2. P

    Issue Can't send or receive emails through IMAP and SMTP to my email client (Webmail is working)

    I have two servers hosted on OVH. one plesk web admin and other one is web pro. Both servers webmails are working fine. But I can't connect any working email with an email client. Everything from my end is set. SSL certificates are installed on every single domain. I contacted OVH and told them...
  3. B

    Question Block outgoing email from domains that are not hosted.

    Hi, I want to block all outgoing mail on our Plesk server that are using from email addresses that are not hosted on our website. Is there any simple way to achieve this in postfix? I've already tried updating smtpd_sender_restrictions, but that blocked all incoming email for some reason. Can...
  4. K

    Resolved Mail on outlooik

    Hello, I would appreciate if someone can help me to solve the problem I'm using Plesk for my website and e-mail. I would like to use my email on outlook but I get an error message if I try to connect it to my mail. On the webmail, everything works fine but I don't get why it will not work on...
  5. zigojacko

    Question How do you cease all queued outgoing email?

    A client of ours attempted to send out an email newsletter to thousands of their subscribers directly via our mail server. Whilst we have limitations in place for protection configured in Plesk (a limit of 50 per hour), we'd prefer to just cease all future emails that the client has scheduled...
  6. X

    Question E-Mail Folders Synchronization

    How i Synchronize E-Mail Folders of WebMail with Outlook? I Need see all new E-Mail Folder Created with WebMail in Outlook... Ty.
  7. A

    Issue plesk obsidian email settings db error: "Unknown column 'mail.redirect.."

    Since last update of Plesk Obsidian 18.0.29 to 18.0.30 on a Debian 9 OS System I get the following error message after clicken on "settings" on an e-mail account: " Unknown column 'mail.redirect' in 'field list' [ SELECT `mail`.`id`, `mail`.`userId`, `mail`.`mail_name`, `mail`.`perm_id`...
  8. F

    Issue Email Forwarding

    So i sent email from my [email protected] to [email protected] and the mail was forwarded to [email protected] as i want it to. but the from section isn't correct. It tells me its from [email protected] instead or [email protected]. Kindly Help. Thanks
  9. G

    Issue Why are whitelisted email addresses ending up in spam?

    I have whitelisted some email addresses in spam settings. However, emails from those addresses are still going into spam? Why? The DKIM settings and DMARC settings are correct and pass all tests for those email addresses. The same is true for the server.
  10. L

    Issue Does not send emails from outlook and does not allow to send emails to hotmail addresses.

    Good afternoon. Create the mail and integrate it with outlook following all the steps that plesk provides. However, I have not had success with the outlook tool, due to problems and it does not allow to send emails. The webmail, Thunderbird and iphone tool allows you to integrate mail and send...
  11. G

    Resolved Unable to send emails from only one domain

    I have a Plesk Linux server (Ubuntu 18) which is working fine. However, one mailbox is unable to send emails. All other mailboxes can send, receive, forward emails OK. But one domain appears prevented. I get this error message SMTP Error [554] 5.7.0 The message could not be sent. You are not...
  12. K

    Issue I need some help with my emails

    I cant send and receive emails . I am using vultr cloud with PLESK but I cant use my emails . I cant send and receive emails. I am getting such kind of errors in the maillog: Please keep on mind that I have changed my domain with MYDOMAIN and my gmail with EMAIL for security reasons Sep 1...
  13. T

    Issue Sending emails from other email addresses

    Hello, I realized today that I can easily setup an email account in my email client with ANY email address and use my Plesk SMTP account credentials for it. That means: A person from one company (domain) on my server can send emails in the name of another person from the same or even another...
  14. P

    Question Allow specific email address to be reachable only by emails on same domain

    Hello, I have set up an email which acts as a forwarder: when I send en email to it ([email protected]) this email gets forwarded to all colleagues' emails ([email protected], [email protected] etc...). This forwarder email has no mailbox checkbox activated, and no password has been set up...
  15. Y

    Issue When receiving forwarded emails, they come as EML files

    Hi All, I'd like to know how to fix this. When someone forwards an email to one of my addresses, the original forwarded email comes as an .eml attachment. This is very disruptive, because we cannot see the original email in webmail, without an email client such as outlook. Can anyone help...
  16. D

    Question setting up email account with login diffrent than email

    Hi how can I set or change user name for email acount t opattern like name_anytext insted usually created like [email protected] ? I'd like to transfer email account from other serwer witch had other account login to new server with out touching clients comuters and they mail account setting
  17. J

    Issue Plesk Email no SPF, DKIM and no Mail Server (MX Record)

    I cant get my mail to work properly. SPF, DKIM and mail server (Mx Record) isn't working according to mail-tester.com. You can see the result in the picture below. I followed all the steps of this article DKIM, SPF, and DMARC Protection and this one  Emails sent from a Plesk server to mail...
  18. Phönix Gnu

    Issue Mass Email message all domain accounts

    Okay, so we want to send out a message to all users under our one domain to let them know about an upcoming change. This doesn't seem to be an option or feature. It appears that it only sends to the Customer and Reseller accounts, but not the Mail accounts under the domain. Our solution was to...
  19. E

    Issue Undelivered Mail to Outlook mails

    I have some problem to send mail to outlook/live/hotmail, the plesk is hosted in lightsail on amazon AWS. I checked the IP (54.204.201.174 ) and it is not black listed. the email always bounce with the message: hotmail-com.olc.protection.outlook.com[104.47.33.33] said: 550 5.7.1...
  20. B

    Resolved All send emails marked as spam by google, hotmail..

    Hello all, I have a VPS with a loo of domains, almost all of them have email service enabled. The emails that are send are marked as spam, I have read trough the forum but I am not able to solve it. I already made the mail-tester.com and it give me a score of 100. I already checked my SPF and...
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