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error

  1. S

    Issue no installation of components possible anymore

    The error occurred when I wanted to migrate something via Plesk migrator, an error occurred, then I uninstalled the Plesk migrator.A new installation is no longer possible but for all uninstalled components It is possible that the performance booster has changed something in the database.I...
  2. K

    Issue Cannt login plesk after update- Internal error

    I see these error when i try to login in all my Plesk instances, how to fix it?
  3. R

    Backup creation via WordPress Toolkit: mysqldump: Got error: 2019: "Can't initialize character set utf8mb3 (path: compiled_in)" when trying to connect

    Hi everyone, We have some customers who create backups using the WordPress Toolkit with the provided function of it. Some of them (maybe all of them) get the following error: "mysqldump: Got error: 2019: "Can't initialize character set utf8mb3 (path: compiled_in)" when trying to connect" It...
  4. I

    Question Log in error (ERROR: syntax error, unexpected '?' (Helper.php:569) in Plesk Web Pro Edition

    Hi, I got error when ı tried to log in Plesk. ERROR: syntax error, unexpected '?' (Helper.php:569) is there any idea for resolve it?
  5. D

    Issue Failed: Service: cloud-config.service, cloud-final.service, cloud-init-local.service, cloud-init.service

    Hello everyone, since the last updates I have had the following error messages in the action logs for the services: cloud-init.service cloud-init-local.service cloud-config.service cloud-final.service Unfortunately I can't find the error: Execution status has failed with exit code 3...
  6. S

    Issue Error changing from litespeed to apache

    Hello, I am trying to change a server from litespeed to apache but I have an error when I do it: Line 146 (in the middle): If I went back it worked again but under litespeed... Any ideas?
  7. M

    Question Upgrade MariaDB 10.3 to 10.11 via Plesk 18.0.61 on Debian 10

    root@vps-b564bb81:/# sudo tail -n 100 /var/log/mysql/error.log 2024-05-28 15:33:01 0 [Note] InnoDB: Setting file './ibtmp1' size to 12 MB. Physically writing the file full; Please wait ... 2024-05-28 15:33:01 0 [Note] InnoDB: File './ibtmp1' size is now 12 MB. 2024-05-28 15:33:01 0 [Note]...
  8. F

    Issue Suddenly several root folders appear in the file manager

    Hello, Recently, several root directories have been displayed in the file manager of a subscription (dev, etc, usr and var). All four folders belong to the user and the root group. These have not been displayed recently and are very confusing. Additionally, I don't want the user to have access...
  9. A

    Issue Problems with fail2ban

    Hello, good morning. I hope someone can give me a hand. I currently have a problem with fail2ban. At first everything was working fine but after modifying the fail2ban bad bot file How to Avoid High CPU Load & Block Bad Bots with Plesk I got some errors like the ones mentioned here: Unable to...
  10. P

    Resolved Plesk update: ERROR while trying to backup MySQL database

    Hello, I tried to update my Plesk version from 18.0.47 to the latest available one (18.0.60) from my Plesk panel (Tools & Settings>Plesk>Updates) and got the following error : I didn't find anything about this specific issue on the internet. The only similar case I found didn't really resolve...
  11. V

    Issue Plesk Monitoring Error

    Hello, I am getting the following error when I try to open Plesk Monitoring: 2024-02-20 23:12:34 ERR extension/monitoring /opt/psa/admin/plib/modules/monitoring/library/Http/HttpClient.php(128): Response parsing error: Syntax error 2024-02-20 23:12:07 ERR extension/monitoring Unexpected...
  12. C

    Issue New Configuration not created

    Hi everyone! I manage a plesk Server with Plesk Obsidian 18.0.57. I'm a real newbie, I'm sorry. Anyway, one week ago I could no longer access the Plesk Dashboard and a page was opened with writing: So even if the IP was pingable I cannot access. I asked to my provider and I don't what they did...
  13. J

    Issue mail import fails

    Migrating from a different platform to Plesk. All other mail files have been imported except one. This is a big mail file approx 60GB and 226550 emails. The counter seems to complete all the e-mails but then fails. Re-sync copies a few 3 or 4 email (i assume these are the most recent) then...
  14. K

    Issue Wordpress Toolkit: Critical error while checking for updates

    In the Plesk control panel for my site, the WP Toolkit is reporting this critical error whenever it checks for updates on my wordpress site. Curiously, this error doesn’t seem to happen when I check for updates manually from the WordPress Updates dashboard page. Any thoughts on what might be...
  15. iGraphics

    Issue Nginx Error Additional nginx directives

    Hello, I using wordpress inside my dedicated Server I want to use the PHP run with FPM Application Served by nginx and I convert the .htaccess by the Plesk Extension (htaccess to nginx). # BEGIN WordPress RewriteEngine On RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}] RewriteBase...
  16. C

    Question Server Error 500 Plesk\Exception\Database

    help me please. I sent the capture there.
  17. W

    Question scheduled task ERROR |

    Just another question regarding a scheduled task. This the it is the following command: /opt/psa/admin/bin/php -dauto_prepend_file=sdk.php '/opt/psa/admin/plib/modules/xovi/scripts/analyze-logs.php' Here is the error I get via email notification: [2023-12-14 19:51:02.740] 2913038:657b4e956d196...
  18. W

    Resolved scheduled task ERROR | /opt/psa/admin/bin/php -dauto_prepend_file=sdk.php '/opt/psa/admin/plib/modules/xovi/scripts/analyze-logs.php'

    Hi there, just another report of an error caused by an scheduled task. This is the name of the scheduled task: /opt/psa/admin/bin/php -dauto_prepend_file=sdk.php '/opt/psa/admin/plib/modules/xovi/scripts/analyze-logs.php' Here you see the error send via email. [2023-12-08 03:58:54.889]...
  19. V

    Issue Backup Manager Error

    Hello, I'm getting this errors for every subscription/domain after a backup was initiated: What I actually have done: Unable to start the migration: Permission denied (password) or id_rsa.203.0.113.2 not accessible - Support Cases from Plesk Knowledge Base
  20. Sysop

    Issue kdump.service failure

    In the overview of my Plesk Services I have the following error. Any insight on what needs to be done in order to resolve it would be appreciated. kdump.service : Failed Crash recovery kernel arming
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