• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

error

  1. Nazmi_Aytekin

    Question Plesk Migrator Error!

    Hi, I can't delete migrator on extensions Management. Can you help me? Error Message: Internal error ;-P <script></script><p>ERROR: syntax error, unexpected '4' (T_LNUMBER) (Driver.php:8)<br><br><a href='Help Center' target='_blank'>Search for related Knowledge Base articles</a></p>
  2. KarlmitC

    Resolved Error while trying to use Let's encrypt on domain alias

    Hello everyone, I just updated the Let's encrypt extension and wanted to secure the domain alias for a domain. I selected the specific alias and clicked on the "Renew"-Button. But all i got was the following error: Let's Encrypt SSL certificate installation failed: Install certificate failure...
  3. T

    Resolved Unknown php config error

    I have numerous websites and subdomains on a shared server ob Precison pros. I have identical php and html code on 5 different subdomain pages. The configurations for php settings (ver 5.3.3) on the server are identical as well. When I follow process through html submit and call php files, they...
  4. R

    Resolved Caching issues/Redirection Errors

    Not sure where this post should go. We installed Plesk about two weeks ago and everything was fine until yesterday. I was busy putting up a new wordpress installation through Plesk's custom method, while another day old wordpress installation was logged in. (I'm not sure if that's where this...
  5. S

    Resolved Problem Plesk 12.5.30 Fresh install

    I have just installed new from scratch and I moved the website but for some reason keep crashing , I keep having multiple process from opt/plesk/php/5.6/bin/php-cgi -c /var/www/vhost/system/websites/etc/php.ini [code] which overload the server and keep crashing every 10 minute I really hope...
  6. M

    Resolved First install keep saying no enough disk space

    Hi, I'm trying to install Plesk Onyx 17.0.17 on my Ubuntu 16.04 64 bits LTS (HVM) server at Gandi.net. I have 1 core, 512 RAM and 10go disk space to test it. When i install it via ssh, it says : 1 - Which version - i choose 17.0.17 2 - Which type - i choose Recommended or Full 3 - After this...
  7. X

    Issue Error while creating new customer

    Hello together. I have an issue with creating a new customer. I'm running Plesk Onyx Version 17.0.17 Update #15 on a Ubuntu 14.04.5 LTS‬. This is a virtual machine hosted by Strato, Germany (don't know if this is important). The issue I describe below happend also with Plesk 12.5 - I've updated...
  8. W

    Resolved SMTP Error 530 5.7.0 Must issue a STARTTLS command first

    Until recently I host my website on a shared hosting but because of the limitations that I encountered, I decided last December to switch to a VPS with Plesk onyx but I can not-send email to an external address. First I got a 250 SMTP error, then another and now I get the error message: SMTP...
  9. U

    Resolved Onyx/CentOS 6.8: Error while renewing license-key

    An attempt (License Management page -> Retrieve Keys) to update my ONYX-license key failed with the following message:: ERROR: Call to undefined function demo_version() (FileServerStatus.php:15) Same when running via CLI: /usr/local/psa/bin/license --retrieve Updating Plesk license key: PHP...
  10. M

    Resolved SMTP posfix problems - mail not working

    Hi everyone, I got the latest PLESK ONYX with everything updated. Its running on ubuntu 16.04 server. I found out that I cant recieve and send mails, not sure why, but still troubleshooting :) I tried to fix it with the plesk mail repair command but it didnt found any problems. This is the...
  11. Jose Pontvianne

    Resolved Complete server Failure when auto-backuping database

    Hi!, (Plesk 12.5 hosted in Arsys, SPAIN + Debian 8) 14 domains configured under Plesk working fine. On a Scheduled Backup in Backupmanager we experienced a complete failure in our server, all services: mail, http, plesk panel, etc were down until a soft restart is done, and disable the backup...
  12. J

    Resolved Can no longer create subdomains.

    This has stopped working. Every time I try to create a subdomain it pauses for a while then reports the following: "Error: phpinimng failed: invoke-rc.d: initscript plesk-php70-fpm, action "status" failed. invoke-rc.d: initscript plesk-php70-fpm, action "status" failed. Service plesk-php70-fpm...
  13. H

    Issue Problems with Plesk server.conf

    Hi @ ALL Sorry for my bad English :) I have some problems with my Plesk installation. After Login into the Webinterface Plesk says: New configuration files for the Apache web server were not created due to the errors in configuration templates: AH00526: Syntax error on line 64 of...
  14. J

    Issue Error activating Fail2Ban

    Goodnight: I am trying to activate Fail2Ban from the Plesk Panel, but I always get this error message: Error: Failed to save settings:f2bmng failed: Job for fail2ban.service failed because the control process exited with error code. See "systemctl status fail2ban.service" and "journalctl -xe"...
  15. E

    Issue Apache sporadically shuts down

    Hi! I have a strange issue I cannot solve. The Apache and Nginx service stops automatically every 1 week (7 days) in this case every Sunday morning (03:30 ish) I then have to go into Plesk panel and start the services again. The error logs don't tell me much. Any help is much appreciated :)
  16. G

    Issue Problem with scheduled task

    When running a scheduled task from within Plesk I get the message "completed with error". If I run the same command from a shell there is no problem and the cronjob gets executed the way it should be. The cronjob is: wget --no-check-certificate -O /dev/null -q https://<url>/<page.php> This is...
  17. Pedro Reinoso

    Issue Error SMTP cannot connect OUTLOOK

    Hi, When I try to login from outlook the following error happens: In some computers it works (From the office IP) perfectly but others don't (outside of the office). Are they any reason, why it doesn't work for all OUTLOOK? FYI: * SMTP Service is running.
  18. MiTo

    Resolved Backup restore error

    Hi I just had to do a restore of one of my domains and got this error msg: Execution of /usr/local/psa/admin/plib/api-cli/tomcat.php --update-service mydomain.com -status domadm -ignore-nonexistent-options failed with return code 1. Stderr is Not supported by the license key I saw already...
  19. K

    Resolved Package plesk-php70-devel via yum for version 7.0.10 not available when plesk-php70 is at version 7.

    Greetings, I have plesk configured with the following details OS ‪CentOS 6.8 (Final)‬ Plesk version 12.5.30 Update #47, last updated at Sept 22, 2016 10:08 PM I have plesk-php70 (version 7.0.10) installed. I am trying to install plesk-php70-devel to install and configure the redis...
  20. gennolo

    Resolved Error in YUM trying to install plesk-php56-devel

    Hello, I am trying to install "plesk-php56-devel" on my Plesk 12.5.3 VPS in order to add PECL memcached support to the Plesk-provided PHP 5.6 as explained here : https://devblog.plesk.com/2015/08/adding-custom-php-modules-in-plesk/ I am on a standard Centos 6.8 x64 box with standard repo The...
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