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  1. W

    Resolved SMTP Error 530 5.7.0 Must issue a STARTTLS command first

    Until recently I host my website on a shared hosting but because of the limitations that I encountered, I decided last December to switch to a VPS with Plesk onyx but I can not-send email to an external address. First I got a 250 SMTP error, then another and now I get the error message: SMTP...
  2. U

    Resolved Onyx/CentOS 6.8: Error while renewing license-key

    An attempt (License Management page -> Retrieve Keys) to update my ONYX-license key failed with the following message:: ERROR: Call to undefined function demo_version() (FileServerStatus.php:15) Same when running via CLI: /usr/local/psa/bin/license --retrieve Updating Plesk license key: PHP...
  3. M

    Resolved SMTP posfix problems - mail not working

    Hi everyone, I got the latest PLESK ONYX with everything updated. Its running on ubuntu 16.04 server. I found out that I cant recieve and send mails, not sure why, but still troubleshooting :) I tried to fix it with the plesk mail repair command but it didnt found any problems. This is the...
  4. Jose Pontvianne

    Resolved Complete server Failure when auto-backuping database

    Hi!, (Plesk 12.5 hosted in Arsys, SPAIN + Debian 8) 14 domains configured under Plesk working fine. On a Scheduled Backup in Backupmanager we experienced a complete failure in our server, all services: mail, http, plesk panel, etc were down until a soft restart is done, and disable the backup...
  5. J

    Resolved Can no longer create subdomains.

    This has stopped working. Every time I try to create a subdomain it pauses for a while then reports the following: "Error: phpinimng failed: invoke-rc.d: initscript plesk-php70-fpm, action "status" failed. invoke-rc.d: initscript plesk-php70-fpm, action "status" failed. Service plesk-php70-fpm...
  6. H

    Issue Problems with Plesk server.conf

    Hi @ ALL Sorry for my bad English :) I have some problems with my Plesk installation. After Login into the Webinterface Plesk says: New configuration files for the Apache web server were not created due to the errors in configuration templates: AH00526: Syntax error on line 64 of...
  7. J

    Issue Error activating Fail2Ban

    Goodnight: I am trying to activate Fail2Ban from the Plesk Panel, but I always get this error message: Error: Failed to save settings:f2bmng failed: Job for fail2ban.service failed because the control process exited with error code. See "systemctl status fail2ban.service" and "journalctl -xe"...
  8. E

    Issue Apache sporadically shuts down

    Hi! I have a strange issue I cannot solve. The Apache and Nginx service stops automatically every 1 week (7 days) in this case every Sunday morning (03:30 ish) I then have to go into Plesk panel and start the services again. The error logs don't tell me much. Any help is much appreciated :)
  9. G

    Issue Problem with scheduled task

    When running a scheduled task from within Plesk I get the message "completed with error". If I run the same command from a shell there is no problem and the cronjob gets executed the way it should be. The cronjob is: wget --no-check-certificate -O /dev/null -q https://<url>/<page.php> This is...
  10. Pedro Reinoso

    Issue Error SMTP cannot connect OUTLOOK

    Hi, When I try to login from outlook the following error happens: In some computers it works (From the office IP) perfectly but others don't (outside of the office). Are they any reason, why it doesn't work for all OUTLOOK? FYI: * SMTP Service is running.
  11. MiTo

    Resolved Backup restore error

    Hi I just had to do a restore of one of my domains and got this error msg: Execution of /usr/local/psa/admin/plib/api-cli/tomcat.php --update-service mydomain.com -status domadm -ignore-nonexistent-options failed with return code 1. Stderr is Not supported by the license key I saw already...
  12. K

    Resolved Package plesk-php70-devel via yum for version 7.0.10 not available when plesk-php70 is at version 7.

    Greetings, I have plesk configured with the following details OS ‪CentOS 6.8 (Final)‬ Plesk version 12.5.30 Update #47, last updated at Sept 22, 2016 10:08 PM I have plesk-php70 (version 7.0.10) installed. I am trying to install plesk-php70-devel to install and configure the redis...
  13. gennolo

    Resolved Error in YUM trying to install plesk-php56-devel

    Hello, I am trying to install "plesk-php56-devel" on my Plesk 12.5.3 VPS in order to add PECL memcached support to the Plesk-provided PHP 5.6 as explained here : https://devblog.plesk.com/2015/08/adding-custom-php-modules-in-plesk/ I am on a standard Centos 6.8 x64 box with standard repo The...
  14. M

    Issue Error 503 in Magento

    Hello, Looking for easy and effective solution for below issue: Getting Error 503: Service Temporarily Unavailable page after extension installation via Magento Connect or scheduling a backup. Please post your answer briefly. Thank you
  15. TimoViBritannia

    Issue No SPF/SPF record is found in DNS Plesk log error

    Hello, I am always getting this error in my Plesk log. How can I fix this? Aug 26 09:21:58 hostname named[6602]: zone domain/IN: 'domain....' found SPF/TXT record but no SPF/SPF record found, add matching type SPF record Aug 26 09:21:58 hostname named[6602]: zone domain/IN: zone serial...
  16. I

    Resolved I can not install plesk nor any of its packages

    Greetings, it turns out that a few days ago I returned again to install plesk on my server, everything worked perfect. A few weeks later the server presented updates both at plesk panel as the server packages, then I proceeded to update and I realized that the server does not decarga any package...
  17. D

    Resolved Error with update Plesk 12.0.18

    I having hard time with plesk update I don`t really know what should I do in order to solve the issue , the previous update I had a problem with third-party powerstack repository which I already disabled from the system , hope someone can advice please OS: CentOS 6.2 (Final) Plesk version...
  18. N

    Issue http and https is offline or disable

    i have a vps with OVH as most of you know they have worst support team for VPS, actually they don't pay attention to there VPS customers, which is why i am here to get some help, my HTTP and HTTPS is offline i can connect to my server via SSH its been over 24 hours since my server is not...
  19. gennolo

    Issue Deleting FTP user from Plesk interface failure

    I am on Centos 7.2 / Plesk 12.5 box I often create restricted FTP users related to domains to let customers doing stuff on website without viewing the actual websites. It happens sometimes that when I try to delete those FTP accounts from Domains -> FTP Accounts I got an error message saying...
  20. A

    Issue Backup Manager - Error: no such table: tasks

    Hi, within a subscription, i'm trying to click into the "Backup Manager" to alter some pre-existing backup settings.. however, since upgrading from version 11.5 to 12 Plesk is now giving the red error message "Error: no such table: tasks". I have compared the database folder structure of the...
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