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files

  1. F

    Issue Suddenly several root folders appear in the file manager

    Hello, Recently, several root directories have been displayed in the file manager of a subscription (dev, etc, usr and var). All four folders belong to the user and the root group. These have not been displayed recently and are very confusing. Additionally, I don't want the user to have access...
  2. D

    Issue Files deleted from site

    Hello, We are facing a strange issue with a wordpress website. Three weeks ago, we updated the theme and some wordpress plugins. About a week after that, the wp-content/themes folder completely disappeared and as a result the site's styling broke. We managed to fix it by recovering the themes...
  3. S

    Issue Mounting in multiple disks to one domain results in permission denied 404 on webpage

    Hello, I got some help earlier this year with mounting in 3 NFS disks to a wordpress bedrock installation. https://talk.plesk.com/threads/mounting-in-multiple-disks-to-one-domain.365322/#post-910744 In essence the NFS disks got mounted in at /mnt/<directory> with only read permissions. I...
  4. L

    Resolved (deleted) files cannot be removed - used by plesk service

    Hi, I have executed this command 'sudo /usr/bin/lsof | grep deleted' and found that the following files are being held from being deleted. Executing 'lsof -p 2211972', returns I tried restarting the plesk service using the following commands but nothing helped in deleting these files. Any...
  5. S

    Resolved Mounting in multiple disks to one domain

    Hello! I haven't found a thread about my issue that seems to solve my need. To start off, i have set up a wordpress application in plesk with bedrock in the backend. Everything is basically up and running and seems a lot faster compared to the old hosting but i have an issue with mounted...
  6. M

    Resolved How restore database from frm and myd files

    Hello I would like consult simple way to restore single database from .myd and .frm files. The situation is I have several webs and databases on Centos. I accidentally deleted the database for one site. I have centos disk backup some days old. So I recreate the mysql database and simple copied...
  7. Nilton Santos

    Resolved Plesk Migrator Duplicating Site Files

    Hello I have the following question: How to prevent plesk migrator (v 2.2.2) from duplicating site files? I am migrating a site from windows server 2012 to windows server 2012 and plesk migrator is duplicating all contents in: C:\Inetpub\vhosts\website.com.br and...
  8. D

    Resolved User Directory Permission

    Hello! I have a problem with using another directory with a web user: I installed Nextcloud in the subdomain cloud.example.com (which means the http user is example.com in my case) And I want to set the data dir to /data/nextcloud which is not in the vhosts file permission range. (not in...
  9. greek_batter

    Question Safe redirection but with file space

    I have the following question: I have a subscription for a client and I want when he visits his subdomain to be redirected to another one (in the same server) but without seeing the change at url. I saw that this can be done by forwarding but I also need the client to be able to store his files...
  10. A

    Unable to find the file ... Unable to get the file...

    I've been running across this quite often. Is there a known fix for it? Has it been fixed in a future version?
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