• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

files

  1. F

    Issue Suddenly several root folders appear in the file manager

    Hello, Recently, several root directories have been displayed in the file manager of a subscription (dev, etc, usr and var). All four folders belong to the user and the root group. These have not been displayed recently and are very confusing. Additionally, I don't want the user to have access...
  2. D

    Issue Files deleted from site

    Hello, We are facing a strange issue with a wordpress website. Three weeks ago, we updated the theme and some wordpress plugins. About a week after that, the wp-content/themes folder completely disappeared and as a result the site's styling broke. We managed to fix it by recovering the themes...
  3. S

    Issue Mounting in multiple disks to one domain results in permission denied 404 on webpage

    Hello, I got some help earlier this year with mounting in 3 NFS disks to a wordpress bedrock installation. https://talk.plesk.com/threads/mounting-in-multiple-disks-to-one-domain.365322/#post-910744 In essence the NFS disks got mounted in at /mnt/<directory> with only read permissions. I...
  4. L

    Resolved (deleted) files cannot be removed - used by plesk service

    Hi, I have executed this command 'sudo /usr/bin/lsof | grep deleted' and found that the following files are being held from being deleted. Executing 'lsof -p 2211972', returns I tried restarting the plesk service using the following commands but nothing helped in deleting these files. Any...
  5. S

    Resolved Mounting in multiple disks to one domain

    Hello! I haven't found a thread about my issue that seems to solve my need. To start off, i have set up a wordpress application in plesk with bedrock in the backend. Everything is basically up and running and seems a lot faster compared to the old hosting but i have an issue with mounted...
  6. M

    Resolved How restore database from frm and myd files

    Hello I would like consult simple way to restore single database from .myd and .frm files. The situation is I have several webs and databases on Centos. I accidentally deleted the database for one site. I have centos disk backup some days old. So I recreate the mysql database and simple copied...
  7. Nilton Santos

    Resolved Plesk Migrator Duplicating Site Files

    Hello I have the following question: How to prevent plesk migrator (v 2.2.2) from duplicating site files? I am migrating a site from windows server 2012 to windows server 2012 and plesk migrator is duplicating all contents in: C:\Inetpub\vhosts\website.com.br and...
  8. D

    Resolved User Directory Permission

    Hello! I have a problem with using another directory with a web user: I installed Nextcloud in the subdomain cloud.example.com (which means the http user is example.com in my case) And I want to set the data dir to /data/nextcloud which is not in the vhosts file permission range. (not in...
  9. greek_batter

    Question Safe redirection but with file space

    I have the following question: I have a subscription for a client and I want when he visits his subdomain to be redirected to another one (in the same server) but without seeing the change at url. I saw that this can be done by forwarding but I also need the client to be able to store his files...
  10. A

    Unable to find the file ... Unable to get the file...

    I've been running across this quite often. Is there a known fix for it? Has it been fixed in a future version?
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