• The ImunifyAV extension is now deprecated and no longer available for installation.
    Existing ImunifyAV installations will continue operating for three months, and after that will automatically be replaced with the new Imunify extension. We recommend that you manually replace any existing ImunifyAV installations with Imunify at your earliest convenience.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

grace period

  1. A

    Issue Can't login to support on Plesk site, license is in grace period, and support is not answering the phone

    How am I supposed to contact support when the Sign In link just redirects back to the Plesk homepage, the toll-free support number isn't being answered and there's no way for me to request a call back because I can't sign in to support because the link just redirects back to the homepage...
  2. Mark Jr

    Question Warning: You are currently operating within the grace period

    Hi, I am using PLESK web hosting edition. During the server backup upload, the server got stuck somehow. The installation was done a few times more repeatedly then we went for a reset. Our provider installed a fresh account i suppose as none of the settings we done. The backup upload on first...
  3. N

    Issue Plesk license using wrong IP

    Hello everybody. I have a dedicated server with different IPs (the main starting with 37 [this is the main ip of the server, eth0], few 178's...). This is the third year so I updated the license last january (it is supposed to expiry on Jan 22 again) without problems but this time something...
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