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grace period

  1. A

    Issue Can't login to support on Plesk site, license is in grace period, and support is not answering the phone

    How am I supposed to contact support when the Sign In link just redirects back to the Plesk homepage, the toll-free support number isn't being answered and there's no way for me to request a call back because I can't sign in to support because the link just redirects back to the homepage...
  2. Mark Jr

    Question Warning: You are currently operating within the grace period

    Hi, I am using PLESK web hosting edition. During the server backup upload, the server got stuck somehow. The installation was done a few times more repeatedly then we went for a reset. Our provider installed a fresh account i suppose as none of the settings we done. The backup upload on first...
  3. N

    Issue Plesk license using wrong IP

    Hello everybody. I have a dedicated server with different IPs (the main starting with 37 [this is the main ip of the server, eth0], few 178's...). This is the third year so I updated the license last january (it is supposed to expiry on Jan 22 again) without problems but this time something...
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