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    Plesk strives to perform even better in 2025. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2024.
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  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
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help important

  1. S

    Issue Unable to Login to plesk obsidian 18.0.62 control panel after website backup last night. Need Help.

    Hey there, Last night I put my website on backup, but, today when I am trying to login, chrome is showing "this site can't be reached". However, my website is opening but its subpages are not opening and again chrome shows "this site can't be reached". I also tried to login from several...
  2. B

    Issue 500 Plesk\Exception\Database

    I have this error when entering my site Server Error 500 Plesk\Exception\Database DB query failed: SQLSTATE[HY000] [2002] No such file or directory Type Plesk\Exception\Database Message DB query failed: SQLSTATE[HY000] [2002] No such file or directory File Mysql.php Line 79
  3. P

    Question Mail server memory usage Exhausted

    The Image is the Plesk monitoring of my live server. In this monitoring image, I have noticed that "Mail server memory Usage" is going to reach the top". does this mean it is going exhausted? And is it the same for " MySQL memory usage". Please help me understand.
  4. R

    Issue Plesk server are getting down in every 10 mins

    Hello guys , how are you all actually from 3-4 days me and my team is facing a problem in plesk and even my clients too i need your help can anyone suggest that why plesk server is going down in every 10 min and we have to restart the server every time so me and my team has no ideas why this...
  5. B

    Question how to solve this problem related to the Inability to update my WordPress basket

    Hello, for two months, I created a store site in host on plesk. The problem I have is this; I can't update the products I add to the cart. If for example I add a product to the cart and I want to increase it to 2 or 3 the update of the cart only keeps the first product added without updating the...
  6. K

    Issue cron job runtime stops at 61s

    Task "https://website.com/cron" completed with error in 61 seconds but ive already increased the excution time but it still gives me this, i need to increase this
  7. K

    Issue Major Space issue

    Hi, Someone please help me . I have almost 2tb of my disk space filled on my Ubuntu service and I don’t know what to delete that won’t damage my system.
  8. K

    Question How to update to latest ngnix and enable brotli

    Hi guys, I would love to know to to upgrade to the latest version of nginx for plesk Ubuntu 20.04 and also install and enable brotli. Thanks in advance for any help
  9. K

    Resolved Accidentally Removed Curl

    Hi, I accidentally removed curl from plesk and now my panel is not loading. Can someone please tell me how to re install curl for plesk so everything loads again? Thanks in advance
  10. K

    Resolved How do you install ZSTD PHP Extension on plesk

    Hi guys i am new to Plesk and i want to install ZSTD (zstandard) on me Plesk. can someone please give me some guidance now how to do so and have it appear in Settings for 7.4.11 FPM application and also show up in phpinfo.php.
  11. J

    Resolved Issue File Upload

    Hello I have a problem to upload files in plesk. For your understanding: I'm working on a Website in HTML/CSS and I want to upload a wav file (music). After it uploaded the file completely and with no error it isn't there... Does anyone know what the problem is? Thanks alot
  12. C

    Question Subdomain for TS3

    Hello! I'm new with Plesk and a beginner in HTML. So I want to know to refer a Subdomain to my TS3 Server with a IP like: test.testtesttest.com:9036 Please explain for beginners. Thanks, Cedrik
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