mail

My plesk server sends mails with my gmail address as from address. Now I get multiple errors from gmail that this is forbidden (Undelivered Mail Returned to Sender; said: 550 5.2.0). I already have the Panel.ini Editor and set the senderAddress for notifications to another address: Is...

Hello, everyone! Currently, we are working on a new mail troubleshooting feature at Plesk and would like to learn more about your experience with mail management in Plesk. We aim to conduct interviews and usability testing of the new interface. If you can spare 1 hour of your available time to...

There is a documentation page Mail Settings of Domains but it doesn't say what this setting does. (Maybe someone from Plesk cares about this - but unfortunately experience suggests that that is low probability). Does anyone know what this setting does? Does it encrypt email I send from this...

Hi, currently I'm migrating the websites of a plesk server into a new plesk server. In the old configuration the users are using the server domain to send/receive emails. On the new plesk server I have activated the imap.user.tld, smtp.user.tld feature. Today I migrated 3 websites and have the...

Hello, I'm currently in the process of migrating an account from cPanel to Plesk. The migration system has successfully created all the mailboxes with credentials on the Plesk server. However, upon logging into one of the mailboxes, I've noticed issues with the content: While some / very few...

Hey all, I'm pretty new to Plesk since I'm normally used to configure things in the command line. Teherfore, I ran into some trouble with our email setup: I've configured an email account which has a postbox and roundcube webmail access, but also forwards to 8 mail addresses. Problem is: Postfix...

Hi there, Currently, all of my hostings are set up as follows: DNS: A: mail.domain.com -> domain.com A: domain.com -> IP MX: -> mail.domain.com Autodiscovery enabled in plesk admin, pointing to the server's hostname. Autodiscovery enabled within the mail settings of the domain. SSL certificate...

I just found the Plesk forum while searching help regarding the problem of receiving and sending email using Plesk. Anyways, I started using Plesk, for the first time, two days ago in my VPS. I've set my website, the hosting, and then, I created my email account. However, when I tested it using...

Hello everyone, we occasionally have the problem that individual mail addresses exceed the limit for outgoing mails - not because our customers are spammers, but because, for example, an e-commerce sales process takes place on the website (e.g. sending via SMTP from Wordpress) and then 200-300...

Customer with Plesk email hosting is being unsubscribed from MailChimp subscription repeatedly. Email account is hosted on Plesk, customer wants to be subscribed, swear to not clicking unsubscribe, mail is not forwarded anywhere so only one person has access to the mailbox. First we did not...

I have my own V Server with Plesk and added a SPF1 to the DNS entry which allows only the static IP of my Server. But then I try to send mails the recipient (Google) tells me the E-Mail was sent from another IP. I've sent my mail with Thunderbird, but it is not the IP of the device I've sent my...

Good afternoon. Since the last update applied to the plesk platform all my outgoing and incoming emails are stuck in the mail queue, I tried many things, but so far I can not solve this detail, someone who can help me. Thank you.

Hi, there is a issue when try to send a mail with attached image throught Roundcube Webmail. I think that is caused by a recent update of 18.0.5x, because this happens since two months ago aprox. I attach a screen with the console error. I don't see anything on roundcube file logs. Thanks.

Hello I have a mail problem with cron tasks. In tasks I checked to send an email always. Well, I have cron tasks that produce output but cron does not send the email. I con not see any error in maillog nor cron logs. And I don't know if it's related with, but when I get my profile I see an...

Hello In my plesk I cannot use php mail() function. Whe I use php mail() function the message is not sent and there is not any message in maillog. It happens in all my domains, in any php version. How can it be fixed?

Hello I have a Plesk server with several IPs, and I use one of them, with a good reputation, to send emails. In mail settings "Send from the specified IP addresses" But Plesk indicates that the emails are sent from the local IP: Received: from mail.domain.com (localhost.localdomain...

This is the message I get: maillog: Sep 6 20:58:05 dovecot: imap-login: Login: user=<>, method=DIGEST-MD5, rip=127.0.0.1, lip=127.0.0.1, mpid=592378, secured, session=<l6DOUrUENN/AAAB> Sep 6 20:58:05 dovecot: service=imap, user=, ip=[127.0.0.1]. Disconnected: Logged out rcvd=512, sent=11322...

Hi Forgive me as I'm quite new to this VPS stuff. I have a plesk vps to host some websites, and I'm getting a number of my website clients contact me as people contacting them are getting email bouncebacks. Turns out the IP address for my VPS has been added to a few blacklist. I was able to...

Hi Everyone! New VPS, we got Plesk up and running, only problem is when we are sending emails, we get: CC35717E570: to=<[email protected]>, relay=none, delay=2530, delays=2439/0.01/91/0, dsn=4.4.1, status=deferred (connect to alt2.gmail-smtp-in.l.google.com[142.251.9.26]:25: Connection timed...

Hi, i have an issue, all of my mails send stay stuck in waitlist, i have try to change my DNS but nothing, i try to change the SMTP connexion but nothing too. The mail is send from the prestashop website, i have only one website, juste the prestashop, in logs i have nothing too :/ An idea for...