• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

permission

  1. T

    Resolved Unable to make changes to Wordpress

    Quite new to Plesk and have recently installed Wordpress on a temporary domain here http://92.60.127.29/plesk-site-preview/lucasgarden.com/92.60.127.29/ However when I login and try and change a theme, delete a plugin or even add a menu item, it is not letting me. I get a deletion failed when...
  2. iGraphics

    Issue Wordpress won't upload fonts files (Sorry, this file type is not permitted for security reasons.)

    Hello Everyone; I want to upload font files (.svg and .otf and .ttf) by wordpress (Media Library Uploaded) But I face problem this message appear to me: Sorry, this file type is not permitted for security reasons. How I can resolve this problem ? Thanks
  3. Caio

    Issue Permission Folder IIS

    Hi, My application using server IIS 8.5, PHP 5.6 Upload file in folder is not working, and looking plesk panel show all permission enabled... but not sure. Please, look print screen. When use FileZilla to change permission, return error. Estado: Definir permissões de...
  4. D

    Resolved User Directory Permission

    Hello! I have a problem with using another directory with a web user: I installed Nextcloud in the subdomain cloud.example.com (which means the http user is example.com in my case) And I want to set the data dir to /data/nextcloud which is not in the vhosts file permission range. (not in...
  5. F

    Issue You do not have permission to view this directory or page.

    Hello Guys, This message suddenly appeared on my website and now I cannot access to the website or the wordpress admin panel. On the ISS settings, Anonymous authentication is clicked. Can you guys help me please? Thanks in Advance.
  6. W

    Issue Plesk Permission Issue

    Hi Greetings Yesterday i ran into an issue and broke my plesk installation, while repairing i broke mysql and when finally after i was able to figure all things now some of my plugins are not working, they cant be enabled if already installed or can not install them after removing them from...
  7. onycro

    Wordpress Update fails - but why?

    This question has its origin at stackexchange - superuser, but they've told me to rather ask this here in the support forum. So here it goes... I am currently using wordpress 4.4 I set up background updates but when I execute them it says 'Something went wrong. Unable to locate WordPress Root...
  8. A

    permission problem after installing wordpress from "applications"

    Hi, i have tested installing wordpress from "applications". It's working fine, but: before installing, folder permission was: After installing application, the permission was changed: in my opinion this is a security leak, because it is inherited to subfolders ->webserver can write and...
  9. S

    Permission issue

    Hello, we are using plesk 12.5 to run magento2. We are using FAST CGI PHP 5.6 . We get some permission error because plesk is running with permission: "psacln" but we need to run with "www-data" our subscription on plesk. Could we change some via root user? Because we can not run each time...
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