• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

please help

  1. G

    Resolved I CAN'T ACCESS PLESK SUPPORT - HELP!!!!

    Hi There, Suddenly the PLESK dedicated license that I have is not working anymore. All my websites hosted are down and I am desperate. Where Can I get PLESK support to ask for help? Where Can I write a support email to the support team???? I am redirected to this address: Identity Management...
  2. D

    Issue Uploading files, folders and every other packages(Packages.config) of a .Net website onto Plesk panel

    Hello Forum, May I please ask which is right in hosting files, folders and other packages of .NET website onto Plesk panel, is it through the "Publish" functionality in Visual Studio or just uploading these files and folders onto Plesk? Please, I don't mean web application; what I have is a .NET...
  3. G

    Issue Plesk + wordpress issue

    Greeting, i own a plesk admin license and has been ussing it for the last 3-4 years and i love plesk. But in the last 2-3 days i am getting error 403 on my website when i enable Jetpack addon. I tryed multiple thing and nothing work so i have re-installed plesk on a fresh install of debian 11...
  4. C

    Issue FTP(S) Backups slow as molasses

    Hi! Currently I have an issue on only one instance of my Plesk infrastructure. I've even gone to the extremes of rebuilding the whole setup, Plesk + FTP servers. Same issues after rebuilds. Backups to a remote FTP(S) store takes forever to complete. A full server backup of 61.9 GB takes 12...
  5. P

    Issue Our server was attacked by ransome ware encrypting all files and adding readInstrution to each file

    Hello, our websites which is hosted on HostGator but managed through plesk three days ago was attacked by ransom ware. All the files were encrypted with the note from the hacker asking for ransom money to decrypt the files. Initially after the attack we were able to login to plesk but now...
  6. Lrnt

    Resolved Nginx error each hour (502) peer closed connection in SSL handshake (104: Connection reset by peer) while SSL handshaking to upstream

    Hi, Sine a little time, I have an nginx error each hour (at HH:58:00) which result in a 502 Bad Gateway during 10-15 second. I really don't know where it comes from? Before turning of nginx, maybe someone will have an good idea? Here is a the part of the nginx log when the error occurs...
  7. B

    Question how to solve this problem related to the Inability to update my WordPress basket

    Hello, for two months, I created a store site in host on plesk. The problem I have is this; I can't update the products I add to the cart. If for example I add a product to the cart and I want to increase it to 2 or 3 the update of the cart only keeps the first product added without updating the...
    • Blooddiner
    • Thread
    • help important please help solicitation
    • Replies: 1
    • Forum: WP Toolkit
  8. M

    Issue please help! change website dir

    Hi, I`m new here, and my english is not that good. I have an issue about website dir, the website that I want to move is stillwatercoffee.co.id. it was migration from CPanel to plesk. at CPanel stillwatercoffee.co.id is addOn domain on mfk.co.id. After migration it still stick to mfk.co.id...
  9. T

    Resolved Missing symlink in Plesk setup for MariaDB by provider

    Hi, Not sure where to post this. My hosting provider uses Plesk to host my website. They provide a MariaDB database. I am developing an alternative to PHP to use for my website, so using CGI scripting. The program I develop uses the dynamic library libmariadb.so.3 to run. The provider has the...
  10. C

    Resolved I am Getting problem in my website as i am using Plesk

    Hello, I am Using plesk and facing a issue on my website [redacted] and same issue on my another website [redacted] . please help me with the solution as its becoming big trouble for me everyday. i have attached an image with this to let me know why this error occur. I am using beaver builder...
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