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plesk support

  1. G

    Resolved I CAN'T ACCESS PLESK SUPPORT - HELP!!!!

    Hi There, Suddenly the PLESK dedicated license that I have is not working anymore. All my websites hosted are down and I am desperate. Where Can I get PLESK support to ask for help? Where Can I write a support email to the support team???? I am redirected to this address: Identity Management...
  2. ServerObserver

    Resolved DB query failed: SQLSTATE[HY000] [2002] No such file or directory

    I just attempted to update my install from 18.0.40 to 18.0.43 and since I have not been able to connect to the server externally. That means websites don't load but more importantly I am unable to SSH in via Putty. I have to use the the server side VNC client provided by my VPS host to access...
  3. Dennis Rahmen

    Issue Kolab (Apheleia IT AG) extensions

    Hello, I have already talked about my issues with the Extensions developed by Kolab at the beginning of 2021 in the Plesk interviews, they could understand my frustration and promised to make the experience better. Sadly, nothing really improved since then. Small collection of issues: "Plesk...
    • Dennis Rahmen
    • Thread
    • extensions kolab mattermost plesk support seafile support webmail
    • Replies: 8
    • Forum: Plesk Extensions
  4. R

    Issue Plesk server are getting down in every 10 mins

    Hello guys , how are you all actually from 3-4 days me and my team is facing a problem in plesk and even my clients too i need your help can anyone suggest that why plesk server is going down in every 10 min and we have to restart the server every time so me and my team has no ideas why this...
    • rich_rachit
    • Thread
    • help center help important helpdesk one of many solutions plesk plesk support server down server error web acccess failure web admin edition
    • Replies: 1
    • Forum: Plesk Obsidian for Linux
  5. E

    Issue GoDaddy migrated me to Onyx, but can't get support because I have no license key

    GoDaddy migrated my library's website file manager to Plesk Onyx because GoDaddy no longer supported the product. I am having trouble uploading files into Onyx (I've tried searching help, but its not, well, helping) and I can't contact Plesk support because GoDaddy didn't give me a license...
  6. M

    Issue I cant create support ticket

    I can't get help because I can't open a support request. I could not find in an article about this problem I'm using a 15-day trial license I could open it before, but I can't open it anymore. Is this blocked? error : "We have identified that this license has no support option available...
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