• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

server down

  1. S

    Issue plesk does Server down?

    Hello together, im kinda new into ubuntu and Servers. 4 Months ago i got my first one and everything seemed perfect, but today for some reason i couldnt get to the Server UI (login-page) and all my sites are down. Pinging the Server and the websites seems to be working fine. I tried restarting...
  2. D

    Issue 18.0.47 update #5 caused server to become unreachable

    18.0.47 update #5 caused multiple of our servers to become unreachable. It could also not be pinged and it was unreachable by ssh, the only thing that fixed was manually restarting the VPS instances. I have tried digging through the logs, but I didn't see anything that looked like something...
  3. D

    Issue my all websites down!

    Dear Plesk Team, Please Help me my all sites down!! high disk usages how to check who using it ?? Diagnose & Repair also some issue help i requesting dear plesk team Thanks,
    • Deleted member 248635
    • Thread
    • server down sitedown website down
    • Replies: 11
    • Forum: Plesk Obsidian for Linux
  4. R

    Issue Plesk server are getting down in every 10 mins

    Hello guys , how are you all actually from 3-4 days me and my team is facing a problem in plesk and even my clients too i need your help can anyone suggest that why plesk server is going down in every 10 min and we have to restart the server every time so me and my team has no ideas why this...
    • rich_rachit
    • Thread
    • help center help important helpdesk one of many solutions plesk plesk support server down server error web acccess failure web admin edition
    • Replies: 1
    • Forum: Plesk Obsidian for Linux
  5. R

    Question Server down, emails in queue or undeliverable?

    Hello Community, If my server running Plesk goes down and I have to restart it, will my emails that came during this downtime be saved in the queue so that they show up again when I turn it on or will they be lost? And what would happen if I completely reinstall the server?
  6. J

    Issue Server running plesk suddenly unreachable. All ports closed off. Solutions?

    Hi, We have been running a server with Hetzner for the past couple of years. This server was running our main web application optimally until late November of 2019 when it suddenly went offline. The server is not "pingable" and cannot be accessed via SSH but can be administered through Hetzner's...
  7. 360webfirm

    Issue Yet another issue with Plesk

    I have gotten this three days in a row. The only way to get my server back is to restart it. Any suggestions? Server Error 500 Plesk\Exception\Database DB query failed: SQLSTATE[HY000]: General error: 23 Out of resources when opening file '/tmp/#sql_40a_0.MAI' (Errcode: 24 "Too many open...
  8. Jose Pontvianne

    Resolved Complete server Failure when auto-backuping database

    Hi!, (Plesk 12.5 hosted in Arsys, SPAIN + Debian 8) 14 domains configured under Plesk working fine. On a Scheduled Backup in Backupmanager we experienced a complete failure in our server, all services: mail, http, plesk panel, etc were down until a soft restart is done, and disable the backup...
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