• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

server error

  1. CobraArbok

    Issue Server Error 500 Plesk\Exception\Database. Solved, but why?

    This morning I couldn't access the Webmail and then also the web page. Strange, because at the same time I was connected to mail from Thunderbird and it worked. So I go to Plesk and I get the error "Server Error 500 Plesk\Exception\Database" Panic! Also because I don't know how long it has been...
  2. G

    Issue I get errors when installing and uninstalling plugins.

    When I try to install any plugin, I get the error "Index is under proccessing now Failed". Then when I uninstall the plugin I get the error "the extension dns integration for cloudflare® was removed with errors: error: graphql error: internal server error". When I enter my api key in the...
  3. P

    Issue Google crawler cannot crawl my page sitewide issue error connecting to server

    Hi all, I've been trying for a few months to get my sitemap updated in search console, however Google cant crawl my pages due to an server connection error. Does somebody maybe know how to resolve this issue? Kind regards, Marc
  4. P

    Issue Acronis Backup Server Error

    Hi, I'm having the following error regarding to the Auth to Acronis. I'm trying to reconnect Plesk to the platform but I'm getting the following error: I'm able to connect directly in Acronis but I'm not able to connect throught Plesk. What I'm doing wrong? Thanks.
  5. S

    Issue Your server terminated the import process

    when i try to import bulk posts by wp all import plugin in contabo VPS server show this "Your server terminated the import process" error. can you please tell me how to fix this issue?
  6. R

    Issue Plesk server are getting down in every 10 mins

    Hello guys , how are you all actually from 3-4 days me and my team is facing a problem in plesk and even my clients too i need your help can anyone suggest that why plesk server is going down in every 10 min and we have to restart the server every time so me and my team has no ideas why this...
  7. G

    Issue Plesk Eating Vultr Server CPU after SSL Installation

    Hi, I have a Vultr high-frequency server that was working fine for two weeks, until I hire someone to install and secure an SSL for the Plesk installation itself. I have 2 domains only, secured by Let's Encrypt. Now, I'm getting 102% CPU overloads. DNS is being handled by Cloudflare with 2 A...
  8. C

    Issue How can I access the Plesk Dashboard, when there is no available Disk Space?

    I am struggling to access the Plesk interface, on a VPS, which hosts several WordPress websites. The reason is due to insufficient Disk Space, as per the below message that is produced when I try to log into Plesk: I am simply looking to gain access to the data, on this VPS, so that I can...
  9. Z

    Resolved DB query failed: SQLSTATE[HY000]: General error: 1030 Got error 28 from storage engine, query was: D

    In the middle of a backup received this error: Server Error 500 Plesk\Exception\Database DB query failed: SQLSTATE[HY000]: General error: 1030 Got error 28 from storage engine, query was: DESCRIBE `sessions` Type Plesk\Exception\Database Message DB query failed: SQLSTATE[HY000]: General error...
  10. 360webfirm

    Issue Yet another issue with Plesk

    I have gotten this three days in a row. The only way to get my server back is to restart it. Any suggestions? Server Error 500 Plesk\Exception\Database DB query failed: SQLSTATE[HY000]: General error: 23 Out of resources when opening file '/tmp/#sql_40a_0.MAI' (Errcode: 24 "Too many open...
  11. 360webfirm

    Issue Server not booting up. Major Mysql error

    This morning I went to my server to do some work and now I cannot load it or any of my websites. I just started to use Plesk again after a few years and bang, here we go again! Issues. I get Server Error 500 Zend_Db_Adapter_Exception anyone have any idea how I can get my server back up...
  12. yusuf

    Resolved Server Error 502 Bad Gateway

    after update plesk to 17.5 i reboot server then i can't access plesk admin panel https://213.136.89.33:8443/ and i have this error
  13. W

    Issue Server is only accesible in rescue mod

    Hello i need some assistance , my server is accessible only in rescue mod on normal reboot it stuck on (initramfs) and it gives some error related to software raid configuration issues. i have some questions now. 1: i am not able to access vhosts folder in rescue mod is it normal? 2: i...
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