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service plan

  1. W

    Question Subscription locked except for when limits are reset to default?

    Hi all, I hope someone will be able to help as I've been tearing my hair out testing different combinations of permissions. In my Plesk account I'm logged in as admin and I'm trying to configure the best combo of permissions for my service plans. I have a service plan and 4 subscriptions...
  2. Giu

    Question Plesk Webhook for Service Plan overusage

    Hi forum, is there a possibility of having a webhook if a subscription overuses for example their disk space limits when the service plan setting is configured to "overuse allowed but send notification"?
  3. A

    Resolved Need help adding a customer with a service plan using with REST Api/CLI method

    Hello, so I am in the process of creating a hosting website. I'm fairly new to using APIs but I have managed to successfully connect and create a user using PHP/curl. I'll just show my code as its probably a better way to show you where I am up to: So that above bit works fine, I can create a...
  4. T

    Question New serviceplan PHP config default values

    I'd like to disable open_basedir completely, on all our servers, from all serviceplans and all subscriptions. Primary reason for this is that open_basedir disable's statcaching, which can have detrimental effects on performance for PHP scripts that open a lot of files. I have managed to fix...
  5. semihakartuna

    Question REST API: How can I call the customer service plan list with Rest API?

    Hello friends How can I call the customer service plan list with Rest API? thank you
  6. digitalosaurus

    Question Is it possible to add an dedicated IPv4/IPv6 as a "service plan"

    Hi all! I wondered today if its possible to add just add a ipv4/6 adress as an additional service in plesk. So I would have the possibility to sell them via whmcs, as an addon. BR digitalosaurus
  7. brother4

    Issue Service plan server configuration is not applied

    Hello, I have added the following ngnix configurations to a service plan and applied them. The affected subscription is in sync mode and not locked. What could be reasons that it still only works if I store it directly in the domain settings? gzip_proxied any; location ~*...
  8. cloudbridge

    Question Service plan extensions

    Hello pleskians, maybe someone know how to do it, or maybe it is not available? What we want to do with plesk is to setup a service plan to select node.js or git to use or not to use with selected service plan. Example: Service plan A No GIT No Node.JS --------------------------- Service...
  9. staskarpin

    Question "Unlimited" service plan created automatically

    Hi, When ever a reseller adds a new domain through "Domains", a new "Service Plan" called "Unlimited" is created by default. This "Unlimited" service plan has basic configurations that are not compatible with our needs. All of our service plans use "nginx only" configurations with custom...
  10. BigD213

    Resolved Service Plan with SSL/TLS Support on in Hosting Params has no effect

    I have created a "Service Plan" with the option for "SSL/TLS support" checked, which is found under the "Hosting Settings". When I create a new subscription with my Service Plan - all of the settings are applied to the new subscription EXCEPT for the checked option for "SSL/TLS support" which...
  11. A

    Resolved Lets Encrypt not available in drop down list

    Hi, as per title. LetsEncrypt is enabled in the Service Plans -> Hosting Plans -> Additional Settings But when we go to a subscription Hosting Settings -> Security -> Tick SSL/TLS support In the drop down list the 'Lets Encrypt domain.com' does not appear in the list of certificates we can...
  12. S

    Question How to change notification after increasing disk space?

    Hey, I increased the disk space for a customer from 500MB (Service Plan: 500MB Space, 490MB Notification) to 1000MB (+500MB Space Add-On Service Plan), but Customer still gets the following Notification. Notification: Resource usage by subscription has exceeded the allotments. The 'xxx'...
  13. NicolasP.

    Resolved Unable to perform the sync

    CentOS Linux 7.4.1708 (Core)‬ Plesk Onyx Version 17.5.3 Update #33 I have tried to update & sync a service package but syncing does not work. Even when no changes are done to a package, the error still appears when saving the package definitions. Syncing only works if a package has not any...
  14. R

    Forwarded to devs User PHP customisations being overwritten by service plan changes

    TITLE: User PHP customisations being overwritten by service plan changes PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Version: Plesk Onyx v17.5.3_build1705170317.16 os_CentOS 7 OS: CentOS Linux 7.4.1708 (Core) PROBLEM DESCRIPTION: I am running the latest version of Plesk Onyx with all...
  15. R

    Issue User PHP customisations being overwritten by service plan changes....

    Hi All I am running the latest version of Plesk Onyx with all updates on 2 servers, one that is currently live and one that is about to go into production: Version: Plesk Onyx v17.5.3_build1705170317.16 os_CentOS 7 OS: CentOS Linux 7.4.1708 (Core) I very recently made a change to one of the...
  16. solucionesuno

    Question Copy service plan between servers

    I need to copy my services plans between servers. how can i do it?
  17. P

    Resolved Did I upgrade PHP-version the correct/normal way?

    Hi there, I wanted to upgrade 2 domains to PHP version 7.1. It worked, but I'm not totally sure if I did it the correct way. In Plesk Panel: - I installed PHP 7.1 using 'updates and upgrades' - I upgraded the PHP-version of the service plan (associated to the 2 domains) to version 7.1 * I...
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