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smartermail

  1. M

    Question Dkim error when creating Custumers if remote email service is SmarterMail

    Greetings I recently noticed that on several different servers, creating new domains when Allow signing outgoing mail is enabled in the Plesk panel is accompanied by an error and the domain is not created. The operating system of these machines is Windows 2022 and the mail server is remote...
  2. A

    Question Mailbox modification disable

    Hi Team, Is there any option to disable the Mailbox size from being changed by customer? Let's say I have set a size of 2 Gb for the plan. Now due to some circumstances, the mailbox size for 2-3 mailboxes has to be increased. However, when doing this, the package has to be changed. So I...
  3. A

    Issue Subscriptions getting suspended

    Hi Team, We are facing issues of the Reseller being suspended on Daily basis. Upon checking the issue we found that the suspension reason is the assignment of Mailbox storage above the Reseller Plan. However, then how can we assign extra storage to the mailboxes, when its required to be...
  4. R

    Issue "Warning: (Mail object 'domain.se') unable to

    Hi, whenever i make a backup on plesk i get these error messages after the backup is finished, shouldn't plesk be able to see if the mail account is non existent and then choose to not try to backup anything that's not existing?
  5. J

    Question Importing Smartermail users into Plesk

    HI.... I have the following problem/task Server1: Plesk and Smartermail (both latest build). Server2: Helm and Smartermail (both older versions). How to "merge" these 2 servers? I can easily move the SmarterMail domains from server2 to Server1 and get that part running, but then the...
  6. Fabio Martinelli

    Question Remote SmarterMail

    Is possible to run SmarterMail on a second server? Would be better for performance to keep Web Server and Mail Server on different hardware.
  7. D

    Smartermail 14.5

    Can someone tell me if Smartermail 14.5 is supported in Plesk 12.5 I have seen an article here which shows Smartermail 14.1 is supported, but I cannot see any date for this article. Also, when trying to download this version, it appears Smarter tools no longer allow you to download older...
  8. R

    SmarterMail with ActiveSync

    Hi Everyone, I'm looking to use SmarterMail Enterprise with the ActiveSync features and also separately for POP/IMAP. I'd like to deploy Service Plans in Plesk12 to deliver these and provision them into SmarterMail. I haven't found anywhere in the service plan configuration where I can specify...
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