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spam filter

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    Question Being unsubscribed from MailChimp repeatedly

    Customer with Plesk email hosting is being unsubscribed from MailChimp subscription repeatedly. Email account is hosted on Plesk, customer wants to be subscribed, swear to not clicking unsubscribe, mail is not forwarded anywhere so only one person has access to the mailbox. First we did not...
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    Question Plesk Email Security Block list doesn't work

    The domains set in my block list in Plesk Email Security (Extensions/My Extensions/Plesk Email Security/Open/Server Settings/Blocklist) are not being blocked. Among others, I have added @.ru and @.su to the list and yet continue to receive emails with these TLDs. I have set the Spam action to...
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    Resolved Default spam filter sensitivity for individual domains

    Hi, we need to change default spam filter sensitivity for individual email account on all domains, right now it is Plesk's default 7 does anyone knows where we can change this default setting, or how to change it for all email accounts? We had globally active spam filter sensitivity with...
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    Resolved SPF always gives PASS

    I have Qmail and SPF configured (I guess properly) although SPF always gives: PASS (for apparently spoofed emails). Any idea why is that? I have no additional rules defined for SPF, it is in default configuration. NOTE1: I compared results in mailogs published by another users in that forum to...
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    Issue Unable to save filters in the Horde webmail: Failed to establish TLS connection

    Unable to save filters in the Horde webmail: Failed to establish TLS connection ..Kindly help me resolve the same
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    Resolved Cannot disable Spam Assassin

    Hello, I use the external Spam Filter by Spam Experts N-Able and its working quite well. Emails of some specific senders however land in the spam folder on the server. In the Spam Experts Logs I can see that these Mails are recognized as valid mails and they are delivered to the Plesk Mail...
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    Question How to add Email Header Check for less spam with Postfix and Spamassasin?

    Hello fellow Plesk users, I am having some spam mails slipping through my spamassassin filters and want to get rid of them by checking for various subject lines. Since there is no GUI way in Plesk to do this and I also couldn't find a CLI command I was looking for other solutions. With...
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    Issue mails from amazon are blocked by Spam Filter greylist

    I have configured greylisting on the Tools & Settings -> Spam Filter page. This used to work properly with amazon until the end of October but in the past weeks I noticed that mails from amazon don't get through anymore From the mail logs I see that amazon uses different domains to send mails...
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    Resolved Does SpamAssassin Scan Outgoing Mail ?

    Hello, does SA in Plesk also filtering outbound mail ? If it doesnt by default, how do I configure SA to also scan outgoing mail ? I will also appreciate any other outbound spam filtering solution other than SA (amavis ?) , if any. I think this is a very important feature in mail server...
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    Issue Can't setup white list for Greylisting

    Dear Forum, Since we switched to our new mail server, operated through Plesk, some of our customers have reported message sending errors. The server returns : 550 5.7.1 Command rejected (in reply to DATA command). I've tried first to deactivate the spam filter and everything went right. Since...
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