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1 customers do not fit any of the common scenarios

Matt Grant

Regular Pleskian
I migrated many clients and domains from Plesk 9.5.4 to 10.4.4 and I have 2 clients that get this error when I access their Customer page.

1 customers do not fit any of the common scenarios, so there are no recommended actions for them. To transition the accounts, select a custom scheme for them.

Then this...

This is not a subscription, it is a temporary entity created during upgrade to the Panel 10. It holds a former client limits and permissions they had in a previous version of Plesk. To make the customer completely fit in the Panel 10 business model, transition these resources and privileges.

I click on transition these resources and privledges and then is says this.

Under Former Client Configuration: Several domains; domain creation and limits adjustment were prohibited.

Under Transition Scheme: New subscription resources are inherited from the former domain limits.

I check the box under Transition the customers and click ok.

Then it says:

Information: Selected customers and subscriptions were transitioned.

1 customers do not fit any of the common scenarios, so there are no recommended actions for them. To transition the accounts, select a custom scheme for them.

And it all starts over again. As far as I can tell it does not cause any issues, but I am new to 10.4 and am I learning as fast as I can.


Thanks in advance!
 
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