1000s emails after updating my Plesk 11.0.9 today

[DanijelD]

Hi,
I updated my Plesk with a few security updates today. I was not any major update, I was running 11.0.9 before and I run it now too.

Since then I am getting around 50 emails every minute:

Hi. This is the qmail-send program at MyDomain.com.
I tried to deliver a bounce message to this address, but the bounce bounced!

<[email protected]>:
Unable to forward message: mail server permanently rejected message (#5.3.0).

--- Below this line is the original bounce.

Return-Path: <>
Received: (qmail 27928 invoked for bounce); 12 Nov 2013 11:30:19 +0100
Date: 12 Nov 2013 11:30:19 +0100
From: [email protected]
To: [email protected]
Subject: failure notice

Hi. This is the qmail-send program at MyDomain.com.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

<[email protected]>:
Unable to forward message: mail server permanently rejected message (#5.3.0).

--- Below this line is a copy of the message.

Return-Path: <[email protected]>
Received: (qmail 27915 invoked by uid 100); 12 Nov 2013 11:30:19 +0100
Date: 12 Nov 2013 11:30:19 +0100
Message-ID: <[email protected]>
From: [email protected] (Cron Daemon)
To: [email protected]
Subject: Cron <drweb@MyDomain> /opt/drweb/update.pl
Content-Type: text/plain; charset=UTF-8
Auto-Submitted: auto-generated
X-Cron-Env: <SHELL=/bin/sh>
X-Cron-Env: <HOME=/var/drweb>
X-Cron-Env: <PATH=/usr/bin:/bin>
X-Cron-Env: <LOGNAME=drweb>
X-Cron-Env: <USER=drweb>

Dr.Web (R) update details:
Update server: http://update.us.drweb.com/unix/500
Update has begun at Tue Nov 12 11:30:02 2013
Update has finished at Tue Nov 12 11:30:19 2013

Following files has been updated:
/var/drweb/bases/drwtoday.vdb
/var/drweb/bases/dwntoday.vdb
/var/drweb/bases/dwrtoday.vdb
/var/drweb/updates/timestamp


Already 2000 emails in the inbox and comming.

Please help anyone.

:-(

 

[DanijelD]

Guys,
Please help, I have 5000 emails in the queue.
Seems like email recive doesn't work at all, and Cron (or who??) is constantly sending email to drweb, and it bounces to my google mail.

How do I stop Cron from sending? Is it Cron at all?

 

[DanijelD]

I stopped Cron service and I stopped DrWeb service - but qmail something is still adding emails to Qmail.

The only way to stop receiveing bounced mails to my gmail accound is by stopping Qmail in Plesk.

What is adding this emails to Qmail?
Why doesn't Qmail send mails?

 

[DanijelD]

The Qmail log says:
"failure: Sorry,_no_mailbox_here_by_that_name._(#5.1.1)"

It says the same for all emails, so nothing works.

I just tried with mchk, I rebuilt email configuration with mchk, but still the same happens: emails are not delivered "no mailbox with that name".

What could go wrong?

 

[DanijelD]

Mail log:


Nov 12 10:37:00 mydomain /var/qmail/bin/relaylock[16472]: /var/qmail/bin/relaylock: mail from 130.126.112.106:49503 (dcs-maillist2.engr.illinois.edu)
Nov 12 10:37:01 mydomain qmail-queue-handlers[16480]: Handlers Filter before-queue for qmail started ...
Nov 12 10:37:01 mydomain qmail-queue-handlers[16480]: [email protected]
Nov 12 10:37:01 mydomain qmail-queue-handlers[16480]: [email protected]
Nov 12 10:37:01 mydomain qmail-queue-handlers[16480]: handlers_stderr: SKIP
Nov 12 10:37:01 mydomain qmail-queue-handlers[16480]: SKIP during call 'check-quota' handler
Nov 12 10:37:01 mydomain qmail: 1384249021.570138 new msg 77726086
Nov 12 10:37:01 mydomain qmail: 1384249021.570245 info msg 77726086: bytes 29765 from <[email protected]> qp 16482 uid 2020
Nov 12 10:37:01 mydomain qmail-queue-handlers[16480]: starter: submitter[16482] exited normally
Nov 12 10:37:01 mydomain qmail: 1384249021.573678 starting delivery 6: msg 77726086 to local [email protected]
Nov 12 10:37:01 mydomain qmail: 1384249021.573762 status: local 1/10 remote 0/20
Nov 12 10:37:01 mydomain qmail: 1384249021.577506 delivery 6: failure: Sorry,_no_mailbox_here_by_that_name._(#5.1.1)/
Nov 12 10:37:01 mydomain qmail: 1384249021.577690 status: local 0/10 remote 0/20
Nov 12 10:37:01 mydomain qmail-queue-handlers[16485]: Handlers Filter before-queue for qmail started ...
Nov 12 10:37:01 mydomain qmail-queue-handlers[16485]: from=
Nov 12 10:37:01 mydomain qmail-queue-handlers[16485]: [email protected]
Nov 12 10:37:01 mydomain qmail-queue-handlers[16485]: Unable to get sender domain by sender mailname
Nov 12 10:37:01 mydomain qmail-queue-handlers[16485]: Unable to get sender domain by sender mailname
Nov 12 10:37:01 mydomain qmail-queue-handlers[16485]: handlers_stderr: SKIP
Nov 12 10:37:01 mydomain qmail-queue-handlers[16485]: SKIP during call 'check-quota' handler
Nov 12 10:37:01 mydomain qmail-queue-handlers[16485]: starter: submitter[16487] exited normally
Nov 12 10:37:01 mydomain qmail: 1384249021.600376 bounce msg 77726086 qp 16485
Nov 12 10:37:01 mydomain qmail: 1384249021.600457 end msg 77726086
Nov 12 10:37:01 mydomain qmail: 1384249021.601354 new msg 77727786
Nov 12 10:37:01 mydomain qmail: 1384249021.601420 info msg 77727786: bytes 30336 from <> qp 16487 uid 2522
Nov 12 10:37:01 mydomain qmail: 1384249021.606145 starting delivery 7: msg 77727786 to remote [email protected]
Nov 12 10:37:01 mydomain qmail: 1384249021.606221 status: local 0/10 remote 1/20
Nov 12 10:37:01 mydomain qmail-remote-handlers[16488]: Handlers Filter before-remote for qmail started ...
Nov 12 10:37:01 mydomain qmail-remote-handlers[16488]: [email protected]
Nov 12 10:37:01 mydomain qmail-remote-handlers[16488]: [email protected]
Nov 12 10:37:01 mydomain qmail-remote-handlers[16488]: Internal error. Unable to parse e-mail address.
Nov 12 10:37:01 mydomain qmail-remote-handlers[16488]: Unable to get sender-domain handlers from the database


Does this tell anything?

 

[InderS]

Try to rebuild mail configuration on your server

/usr/local/psa/admin/sbin/mchk --help
Restore settings for all mailboxes.
Usage: /usr/local/psa/admin/sbin/mchk [OPTION]

OPTIONS:
  --without-spam   restore all settings except for SpamAssassin configuration
  --with-spam      restore all settings
  --spam-only      restore only SpamAssassin settings

Usage example:

/usr/local/psa/admin/sbin/mchk --with-spam

 

[DanijelD]

/usr/local/psa/admin/sbin/mchk --with-spam

It did not help.

I am confused about the /var/qmail/control/locals and /var/qmail/control/me.

This post http://kb.parallels.com/en/797 says "Make sure that the domain to which you sent mail is not listed in the "/var/qmail/control/locals" configuration file. The file must contain the entry, "localhost" only."

However, my "locals" and "me" files contain this:
localhost
localhost.localdomain
MyDomain.com

because MyDomain.com is the name I entered in Plesk/Server Settings/Full Hostname.

I removed MyDomain.com from "locals" file and Qmail started working.

What is the rigth thing to do?
What should I enter in Plesk/Server Settings/Full Hostname? Plesk seems to copy this to "locals" file.

However, my Qmail queue is getting bigger and bigger, now 20.000 emails.

After I remvoed MyDomain.com from "locals" file, I can send email, however, I get notifications that message could not be delivered even it is delivered. Any idea?

 

[DanijelD]

I resolved the issus by changing permissions to "handlers" and "hooks" folders to 755.

However, I am still confused by which "Full hostname" should I give to server? If it's the same as my email domain, then this domain will end up in the "locals" file, and this post http://kb.parallels.com/en/797 says "Make sure that the domain to which you sent mail is not listed in the "/var/qmail/control/locals" configuration file. The file must contain the entry, "localhost" only."

 

[DanijelD]

One additinoal note: after having some trouble with reverse dns, I went to dnsstuff.com and let it check my dns settings. I got a warning that "The hostname in the SMTP greeting does not match the reverse DNS (PTR) record". The I went to here and saw that my /var/qmail/control/me file is not a FQDN, it has only one entry: "myserver1.mydomain.com". I manually changed this to "mydomain.com" and now the warning is gone. Can I change "me" file manualy? Will it be overwritten by Plesk again? (myserver1 I made up when I gave the "Full hostname" name to the server in the plesk pannel.)

And again, I am still confused by which "Full hostname" should I give to server? If it's the same as my domain, then this domain will end up in the "locals" file and this post http://kb.parallels.com/en/797 says "Make sure that the domain to which you sent mail is not listed in the "/var/qmail/control/locals" configuration file. The file must contain the entry "localhost" only."

What to do?