Issue Dr.Web Updater: failed to download files (return code 103)

[matbcvo]

Server operating system version

Ubuntu 20.04.6 LTS

Plesk version and microupdate number

Plesk Obsidian v18.0.59_build1800240229.10 os_Ubuntu 20.04

This email is sent out weekly

Subject: Cron test -x /usr/sbin/anacron || ( cd / && run-parts --report /etc/cron.daily )

/etc/cron.daily/drweb-update:
ERROR: Dr.Web Updater: failed to download files !
run-parts: /etc/cron.daily/drweb-update exited with return code 103

Even though manual update works as it should

root@xxx ~ # cd /opt/drweb/
root@xxx /opt/drweb # ./update.pl
Dr.Web update details:
Update server: http://update.geo.drweb.com/plesk/1100/unix
Update has begun at Mon Apr 15 10:30:20 2024
Update has finished at Mon Apr 15 10:30:21 2024

Following files have been updated:
        /var/drweb/bases/drwdaily.vdb
        /var/drweb/bases/drwtoday.vdb
        /var/drweb/bases/dwmtoday.vdb
        /var/drweb/bases/dwntoday.vdb
        /var/drweb/bases/dwrtoday.vdb
        /var/drweb/bases/timestamp
        /var/drweb/updates/timestamp

Can anyone suggest solution for this issue?

 

[Kaspar]

Have a look at this support article that might help: https://support.plesk.com/hc/en-us/...failed-to-download-files-Connection-timed-out