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  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

12.0.18 update to 12.5.30 error

P

Phil

New Pleskian
Hi,
When I try to update to the latest version of Plesk, I get the following warning:
Parallels Panel pre-upgrade check...
EMERGENCY: Unable to change the owner of files in the /backups directory. The upgrade procedure will fail. Please refer to http://kb.odin.com/116353 for details.
Proceeding with installation or upgrade without resolving the issues that were found can corrupt your data.

How can I fix this error, please advise?
 
Hi Phil, did you try to use the workaround provided in the KB?

Update file /etc/psa/psa.conf and change value of DUMP_D parameter to /var/lib/psa/dumps. After that, repeat upgrade attempt.
 
Hi Natalya.
Sorry this will be a stupid question, but how do i access the file you describe.
I can not see this when logged into the plesk server window? I have looked in 'server management/tools and settings' but can not find any option to change the settings.

I am new to VPS hosting and the plesk OS.
 
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