Hello there, since a few days, Plesk will not make any updates. I tried to do it manually but I get an error msg giving zero information (see screenshot "failed.jpg").
There is no process blocking the /dpkg folder. When I seach for it in htop nothing shows up.
On the other side there is a mailman update pending for a few days, but when I click "Install now" I get an error (see screenshot "failed_2.jpg")
Any Ideas?
Thx. 4 F1
st.
ps: this is not the complete log file as I am limited to 10000 caracters.......
Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
)
Details: Doing restart of Plesk Installer...
Downloading file products.inf3: 0%
Downloading file products.inf3: 100% was finished.
Downloading file plesk.inf3: 0%
Downloading file plesk.inf3: 100% was finished.
Downloading file ppsmbe.inf3: 0%
Downloading file ppsmbe.inf3: 100% was finished.
Downloading file sitebuilder.inf3: 0%
Downloading file sitebuilder.inf3: 100% was finished.
Downloading file sso.inf3: 0%
Downloading file sso.inf3: 100% was finished.
.......
Ign ftp://ftp.myserver.net all/all Translation-en_GB
Get:34 ftp://ftp.myserver.net all/all Translation-de
Ign ftp://ftp.myserver.net all/all Translation-de
Fetched 7266 B in 4s (1462 B/s)
E: Could not get lock /var/lib/dpkg/lock - open (11: Resource temporarily unavailable)
E: Unable to lock the administration directory (/var/lib/dpkg/), is another process using it?
Warning: there are errors in 'apt-get update'
Retrieving information about the installed license key...
Launching component and product checkers...
Downloading file PSA_17.5.3/examiners/disk_space_check.sh: 0%
Downloading file PSA_17.5.3/examiners/disk_space_check.sh: 100% was finished.
Downloading file PSA_17.5.3/examiners/panel_preupgrade_checker.php: 0%
Downloading file PSA_17.5.3/examiners/panel_preupgrade_checker.php: 100% was finished.
Downloading file PSA_17.5.3/examiners/php_launcher.sh: 0%
Downloading file PSA_17.5.3/examiners/php_launcher.sh: 100% was finished.
Checking whether the package dependencies are resolved.
E: Could not get lock /var/lib/dpkg/lock - open (11: Resource temporarily unavailable)
E: Unable to lock the administration directory (/var/lib/dpkg/), is another process using it?
---X--- `apt-get` output ---------------------
~empty
---------------------- `apt-get` output ---X---
Collecting error details into the log file...
ERROR: Installation will not continue
The apg-get failed with the following message:
Not all packages were installed.
Please contact product technical support.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
)
Details: Doing restart of Plesk Installer...
Downloading file products.inf3: 0%
Downloading file products.inf3: 100% was finished.
Downloading file plesk.inf3: 0%
Downloading file plesk.inf3: 100% was finished.
Downloading file ppsmbe.inf3: 0%
Downloading file ppsmbe.inf3: 100% was finished.
Downloading file sitebuilder.inf3: 0%
Downloading file sitebuilder.inf3: 100% was finished.
Downloading file sso.inf3: 0%
Downloading file sso.inf3: 100% was finished.
.......
Ign ftp://ftp.myserver.net all/all Translation-en_GB
Get:34 ftp://ftp.myserver.net all/all Translation-de
Ign ftp://ftp.myserver.net all/all Translation-de
Fetched 7266 B in 4s (1462 B/s)
E: Could not get lock /var/lib/dpkg/lock - open (11: Resource temporarily unavailable)
E: Unable to lock the administration directory (/var/lib/dpkg/), is another process using it?
Warning: there are errors in 'apt-get update'
Retrieving information about the installed license key...
Launching component and product checkers...
Downloading file PSA_17.5.3/examiners/disk_space_check.sh: 0%
Downloading file PSA_17.5.3/examiners/disk_space_check.sh: 100% was finished.
Downloading file PSA_17.5.3/examiners/panel_preupgrade_checker.php: 0%
Downloading file PSA_17.5.3/examiners/panel_preupgrade_checker.php: 100% was finished.
Downloading file PSA_17.5.3/examiners/php_launcher.sh: 0%
Downloading file PSA_17.5.3/examiners/php_launcher.sh: 100% was finished.
Checking whether the package dependencies are resolved.
E: Could not get lock /var/lib/dpkg/lock - open (11: Resource temporarily unavailable)
E: Unable to lock the administration directory (/var/lib/dpkg/), is another process using it?
---X--- `apt-get` output ---------------------
~empty
---------------------- `apt-get` output ---X---
Collecting error details into the log file...
ERROR: Installation will not continue
The apg-get failed with the following message:
Not all packages were installed.
Please contact product technical support.
There is no process blocking the /dpkg folder. When I seach for it in htop nothing shows up.
On the other side there is a mailman update pending for a few days, but when I click "Install now" I get an error (see screenshot "failed_2.jpg")
Any Ideas?
Thx. 4 F1
st.
ps: this is not the complete log file as I am limited to 10000 caracters.......