• The APS Catalog has been deprecated and removed from all Plesk Obsidian versions.
    Applications already installed from the APS Catalog will continue working. However, Plesk will no longer provide support for APS applications.
  • Please be aware: with the Plesk Obsidian 18.0.78 release, the support for the ngx_pagespeed.so module will be deprecated and removed from the sw-nginx package.

Issue 403 Forbidden after CLI install of SuiteCRM 8.5.0 on Plesk server

smilan

New Pleskian
Server operating system version
CentOS Linux 7.9.2009
Plesk version and microupdate number
Obsidian v18.0.57
Hello, I instaled SuiteCRM 8 on client subdomain but after installing I only get 403 Forbidden when I try to access CRM instance on https://newcrm.mydomain.com. I did try to read threads on Plesk, SuiteCRM, and Linux forums, but nothing is happening. I did change permissions and owners, tried to mess with htaccess but no change.
Server configuration:
VPS at Hetzner
CentOS Linux 7.9.2009
Plesk Obsidian v18.0.57

I will appreciate any help
 
What is the full log entry for the 403 error in your error_log?
2023-12-14 18:11:31Error185.37.26.91403GET / HTTP/1.0
Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:120.0) Gecko/20100101 Firefox/120.0
1.23 KApache SSL/TLS access
2023-12-14 18:11:31Error185.37.26.91404GET /favicon.ico HTTP/1.0
https://newcrm.rotografix.com/
Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:120.0) Gecko/20100101 Firefox/120.0
1.24 KApache SSL/TLS access
2023-12-14 18:11:31Error185.37.26.91AH01276: Cannot serve directory /var/www/vhosts/domain.com/newcrm.domain.com/: No matching DirectoryIndex (index.html,index.cgi,index.pl,index.php,index.xhtml,index.htm,index.shtml) found, and server-generated directory index forbidden by Options directiveApache error
 
I think that the Hosting Settings are pointing to a wrong or non-existent document root directory. Else the missing index entry would not be logged. Or does your document root not have any content?
 
There are files in document root, but no index.php or anything similar in it. I am waiting for reply from SuiteCRM forum.
 
Last edited by a moderator:
Back
Top