1. Please take a little time for this simple survey! Thank you for participating!
    Dismiss Notice
  2. Dear Pleskians, please read this carefully! New attachments and other rules Thank you!
    Dismiss Notice
  3. Dear Pleskians, I really hope that you will share your opinion in this Special topic for chatter about Plesk in the Clouds. Thank you!
    Dismiss Notice

7.5.4 Dns Problems!!!!!!!!!!

Discussion in 'Plesk for Linux - 8.x and Older' started by Mr. Popularity, Aug 28, 2005.

  1. Mr. Popularity

    Mr. Popularity Guest

    I've reset all DNS entries for some of my clients to the "defaults". Now, BIND reports that there are NO NS records for any of these domains at all!!! What is going on here?
  2. hardweb

    hardweb Guest

    Check the zones on the disk, are they correct?
  3. jamesyeeoc

    jamesyeeoc Guest

    Using the default template would put NS records such as 'ns.domain1.com'. If these domains in the past were using your nameservers 'ns.yourhostname.com', then this may be the problem.
  4. Mr. Popularity

    Mr. Popularity Guest

    Ugh... I'm not sure..

    What's happening is that when you reset to defaults, or even add a new entry in Plesk, it doesn't even insert the records at all!!!!!!
  5. jamesyeeoc

    jamesyeeoc Guest

    Doesn't insert the records into the mysql 'psa' database, or just not into the actual zone file(s)?

    For those readers who don't already know: Plesk writes the DNS info into it's 'psa' database, then uses that to create/rewrite the actual zone files which are usually kept in /var/named/run-root/var/ and the named.conf in /var/named/run-root/etc/.

    The /etc/named.conf file is normally a symlink to /var/named/run-root/etc/named.conf.
  6. Mr. Popularity

    Mr. Popularity Guest

    ok, i understand that, but everytime i do a DIG against that particular BIND, i get the following output:

    ; <<>> DiG 9.2.4 <<>> @ns1.interology.net robinmcqueen.com
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 26382
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0

    ;robinmcqueen.com. IN A

    ;; Query time: 0 msec
    ;; SERVER:
    ;; WHEN: Sun Aug 28 21:37:08 2005
    ;; MSG SIZE rcvd: 34
  7. jamesyeeoc

    jamesyeeoc Guest

    Could you post a sample of the DNS records (as they currently show in Plesk) for that domain?

    A dnsreport.com report for robinmcqueen shows:
    Had you been using DNS services from that domain/company in the past? Did you recently submit nameserver changes for that domain to the registrar? If so, then they either have not been processed yet, or are still propagating.

    It appears that ns1.interology.net has an A record at name-services.com Are you trying to use external DNS servers for all the domains, or the plesk server's DNS service???
  8. Mr. Popularity

    Mr. Popularity Guest

 / 24 PTR robinmcqueen.com.
    ftp.robinmcqueen.com. A
    mail.robinmcqueen.com. A
    robinmcqueen.com. A
    robinmcqueen.com. MX (10) mail.robinmcqueen.com.
    webmail.robinmcqueen.com. A
    www.robinmcqueen.com. A

    That's how it is in Plesk. Al my other domains are like that as well. I'm not sure that Plesk is writing the zone files at all!
  9. jamesyeeoc

    jamesyeeoc Guest

    Your posted sample does not show any NS records.

    Check your Server - DNS - template and post it's contents. One of my standard templates (for my own domains) looks like this:

    *.<domain>. CNAME <domain>.
    <domain>. NS ns1.mynameserver.com.
    <domain>. NS ns2.mynameserver.com.
    <domain>. A <ip>
    <domain>. MX (10) mail.<domain>.
    <domain>. TXT ""v=spf1 a mx ~all""
    ftp.<domain>. CNAME <domain>.
    mail.<domain>. A <ip>
    webmail.<domain>. A <ip>

    Note: If a hosted domain has their own nameservers registered and pointing to the server's IP address, then the NS template records may look like:
    <domain>. NS ns1.<domain>.
    <domain>. NS ns2.<domain>.

    To verify the actual zone files, use SSH and check the file 'robinmcqueen.com' in directory:


    It should contain something like:
    Also check the contents of:

    /var/named/run-root/etc/named.conf to make sure it contains something like:
  10. Mr. Popularity

    Mr. Popularity Guest

    that seemed to do the trick :)