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8.0.1 data restore failing with ERROR: PleskDOMException

Discussion in 'Plesk for Linux - 8.x and Older' started by dtb71, Oct 1, 2006.

  1. dtb71

    dtb71 Guest

    Before posting I searched but couldn't find an answer - sorry if I'm posting an already discussed/solved issue...

    I am moving from one server to another - with different IP addresses... here's what I did:
    Old server = 206.xxx.xxx.xxx - Plesk 8.0.0 - Fedora Core 4
    New server = 66.xxx.xxx.xxx - Plesk 8.0.1 - Fedora Core 4

    I created the backup on the old server using:
    /usr/local/psa/bin/pleskbackup --all /home/plesk_backups/plesk_daily_Backup

    it created 3 files:

    I ftp'd (binary mode) the 3 files over to the new server with no issues

    On new server I created the map file:
    /usr/local/psa/bin/pleskrestore --create-map plesk_daily_Backup -map pleskDataMap

    I made (1) change in the map file to update the IP address:
    206.xxx.xxx.xxx -> 66.xxx.xxx.xxx

    I validated the map:
    /usr/local/psa/bin/pleskrestore --validate-map pleskDataMap
    Map file validates

    I attempted to restore all data and got multiple errors with huge xml dump:

    /usr/local/psa/bin/pleskrestore --restore plesk_daily_Backup -level all -map pleskDataMap
    ERROR: PleskDOMException
    Malformed XML:

    0: /usr/local/psa/admin/plib/PMM/MigrationDemon.php:76
    DaemonRunner::validateXml(string '<?xml version='1.0' encoding='UTF-8'?>

    ....and this xml dump goes on and one with a few more errors

    I tried several times and no go.

    Anyone seen this problem or have a solution for me?

    I've done a restore before on Plesk 8.0.0 on the same box (after loosing a hard drive) and it worked flawlessly... but this is failing immediately!?!

  2. dtb71

    dtb71 Guest

    Well - I got no help or support from swsoft... until after I resolved the problem! They could have saved me 2+ hours of wasted time!

    So - here's what I did:

    Well, actually, first the swsoft response... "check and upgrade if needed your Plesk to the latest 8.0.1 build with all hotfixes and backup utilities "
    Gee... thanks! I wish they would have responded this way when I called on the phone. Could have pointed me to the new backup tool and eliminated over 2 hours of wasted time and frustration!

    Anyway - after doing my own searching I found a posting in the forums for a NEW and UPDATED backup utility "Plesk Backup Agent v8.0.1" - you can read about it here: ftp://download1.swsoft.com/Plesk/Plesk8.0/Extensions/bu/backup-agent-8.0.1.html

    So I downloaded the new backup utility and re-ran the whole scenario (created the backups, ftp'd them over, created map and attempted restore) and it seems to have worked just fine!

    Must have been a bug in the backup utility in v8.0.0 ??