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8 Gb FTP backup recovering failed

jose miguelg

Basic Pleskian
Hi.
I'm trying to recover a 8 Gb backup via Ftp as you can see in the attach 2.png.
Ftp begins recovering correctly and after 1,5 or 2 Gb aprox, PLEX shows a message like attach 1.png.
I translate the message: "Operation is taking too long..."
After error message, we can see Ftp working till the end but after that there is nothing restored.
2.PNG 1.PNG
Any solution?

Best regards.
 
I would recommend you to download the backup to the local storage and restore it from there.
Often the timeout is due to the FTP transfer of the backup file as this runs inline. The restore itself is run as a background job.
Large files do tend to fail from my expirence. You could try to set the PHP timeout values for Plesk and see if that solved your issue.
If it dosn't you can use the CLI instead to get around the timeout in the webinterface.
 
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