• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Issue Access denied. Your account was suspended while login to plesk web host edition

kdeotale

New Pleskian
Server operating system version
No Idea
Plesk version and microupdate number
No Idea
Hi All,

I am seeing quite weird issue today, while login to plesk web host edition. Access denied. Your account was suspended.

Any idea, what could have been wrong ?
 
Is it shown during an attempt to login with `admin` and/or `root` login?
  • If no, have you tried to ask the your Plesk Administrator / Hosting provider about the reason of suspend?
  • If yes, you can SSH to the server and check logs for details.
 
Back
Top