Account Suspension Page

[jefwic]

Would really like to see an "Account Suspended" page when a domain/client is suspended, rather than Plesk deactivating everything, often causing a different website on the same IP address to show up instead.

 

[faris]

It would be good if there was a dedicated option for this.

However, in previous versions of Plesk all you have to do is create a domain, and set it as the default domain on your IP. This domain will then be displayed if an account is switched off. Maybe it will work with Plesk 9 too?

As to getting a "different website" -- do you mean a random one? If so then that kind of indicates that you might have more than one PRT record per IP, which is not a good thing. This is just a guess, but anytime you get random domains it is a reasonable guess.

There should only be one PTR per IP, and normally it should be for the main domain on your server. Indeed, in this case, the default domain mentioned above.

Sorry if this isn't what you meant - just ignore me.

Faris.

 

[jefwic]

Well the problems with that method is it shows the main domain (ie my main site) instead of an account suspended page. One way around this would be to register a domain that has just an account suspended text and make that the default, however this would cost more money and is just a pain.

The other issue (that happened quite recently) is that a client has a number of competing websites on 1 IP, one was suspended (accidentally due to the overlimit suspension after upgrade) and the one site started showing the other competing site - a major issue.

I'm not sure why it would be that hard to have an account suspended page, it would really simplify things.