Question Add MSSQL Dropdown missing for User

[zuegerj]

Hi,

I created a customer subscription. This new customer cannot add an MSSQL database - its missing in the dropdown. However I, as an admin can do it in my subscriptions.
I couldn't find the right documentation for this - I guess it must be just a user right setting.

Do you have any advice?

I have the right license (web host edition) - this should not be the problem.

Cheers,
Jonas

 

[IgorG]

Make sure that you have enabled "Database server selection" permission in customer's subscription.

 

[Martin Dias]

If you do not have the latest version of Plesk it could be also caused by this:

Plesk Help Center

support.plesk.com

This may also be useful to you:

How to allow/deny customers to choose a database server when creating a database in Plesk

Applicable to: Plesk for Linux Plesk for Windows Question How to allow/deny customers to choose a database server when creating a database? Answer In Plesk, go to Service Plan > service_pla...

support.plesk.com

 

[zuegerj]

It was the Database server selection permission.

Cheers,
Jonas