Question Adding a Subdomain to a domain that only has Redirects and Alias

[Team-Support]

Hey there, I have a question.

One of our customers needs a new subdomain. However, he currently only has a redirect and 2 aliases for said redirect. If I click on "Create Subdomain" I only get an error message. Is there a way to add a subdomain for the current redirect or do I have to change that domain into a "proper" domain first? Also, if I do change it to a proper domain to create a subdomain - can I even change the main domain back to a redirect if a subdomain exists?

 

[Team-Support]

Bump - any ideas?

 

[Kaspar]

As you've noticed it's not possible to add a sub domain to a domain with hosting type "Forward".

There are two workaround options I can think of. First workaround would be to change the hosting type to "Hosting" and create a .htaccess file and use the file to configure the forward. This will allow you to add the sub domain. (See example for code you can use for forwarding in your .htaccess file on this link: How do I redirect my site using a .htaccess file? | Media Temple Community)

Second workaround option would be to just add the sub domain as separate (new) domain in Plesk by clicking the "Add Domain button".

Works fine for sub domains two. You'll manually have to add a DNS record for the subdomain to the DNS of your main domain.