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addons question

Discussion in 'Plesk 11.x for Windows' started by f6n5i4qweuf, Oct 18, 2012.

  1. f6n5i4qweuf

    f6n5i4qweuf New Pleskian

    Oct 19, 2011
    Likes Received:

    I have a evaluation license and have set up a Windows 2008R2 server with Plesk Panel 11
    It is a clean install.

    Now to my problem.

    I have set up a very restricted basic subscription.
    It has just about nothing in it.

    Then I have made addons for mail services and web services.
    Both add diskspace and add the services needed to get corresponding services running.

    I make a customer, apply the Basic subscription and the mail addon.
    Ok, now the customer have e-mail services.
    I remove the e-mail addon and I get a question if I want to delete mailboxes to and I answer yes, all is deleted.

    I do the same thing with web services.
    I make a customer, apply basic subscription and apply the web services addon.
    Ok, now the customer has web services. Great..
    I then remove the webservices addon, and no question to delete content, no question to disable web services?
    What's up with that?
    Am I doing something wrong here or is it really supposed to be like that?

    To actually delete the contents of the customers web I have to go into websites & domains on the customer, click on his domain name and there a change is shown, I click change and chose no hosting.
    After all that I can remove the web services addon and all is as intended.
    Seem to me to be a bit much work since e-mail was so easy to remover..

    Another thing I've noticed.
    If I want to be able to add web services the way described above.
    There is another problem. I can't let them install any Applications.
    That menu doesn't even exist on an addon.

    So how do I set up a customer that I want to have only e-mail services.
    Then after say a year the customer also want web services.
    Said and done I add web services to the subscription and he can have his web, but then the subscription falls out of sync.
    Also after say 4 months he don't want web services any more, how do I remove web services without the customer losing his e-mail services and possibly other services?

    I just don't get it?