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Addressbook missing after migration from 9.3.0 to 10.4

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by ArkadiC, Apr 26, 2012.

  1. ArkadiC

    ArkadiC New Pleskian

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    Out users are very angry about this, pls help!

    PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
    From: Plesk 9.3.0 - Debian Linux 2.6.24-23-server
    To: Plesk 10.4.4 - Debian Linux 2.6.32-5-amd64

    PROBLEM DESCRIPTION
    After the mirgration user are complaining about missing addressbooks.

    STEPS TO REPRODUCE
    Do the migration

    ACTUAL RESULT
    Empty addressbook

    EXPECTED RESULT
    Migrated addressbook

    ANY ADDITIONAL INFORMATION
    ...
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    Location:
    Novosibirsk, Russia
    Affiliate:
    https://plesk.com/?a_aid=59ae552b0731c
    Pelsk usually backs up 'horde' database along with 'psa'. You can try to find what's happened there with help of article http://kb.parallels.com/en/9679
    Also if you can find it on your source server, backup the existing horde and restore the old one. Use mysqldump to backup and mysql command to restore.
     
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