Issue Advance Monitoring

[regisg]

Hi,

Issue on page : "(...)modules/monitoring/index.php/index/main?context=extNavButton_monitoring_1" :

When I click on the button 'Repair the Installation", i get the same error than arriving on the page :

Execution extension has failed with exit code 1, stdout: , stderr: /opt/psa/admin/sbin/modules//grafana/grafana-cli: line 2: /usr/sbin/grafana-cli: No such file or directory

Thx.

 

[Edi Duluman]

Same here.

 

[IgorG]

If you see the following output of command:

# python2 -c 'import urllib2 ; print urllib2.urlopen("https://packages.grafana.com/gpg.key").read()'
. . .
urllib2.URLError: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:590)>

that means broken CA certificates configuration on OS level. The issue is linked with Ubuntu bug with ID 396818

1. Move /usr/lib/ssl directory:
   
   

   # mv /usr/lib/ssl /usr/lib/ssl_old

   
   
2. Reinstall CA certificates:
   
   

   # apt-get install --reinstall openssl ca-certificates

   
   
3. Verify that certificate can be obtained without any errors:
   
   

   # python2 -c 'import urllib2 ; print urllib2.urlopen("https://packages.grafana.com/gpg.key").read()'
   -----BEGIN PGP PUBLIC KEY BLOCK-----
   Version: GnuPG v1
   mQENBFiHXVIBCADr3VDEAGpq9Sg/xrPVu1GGqWGXdbnTbbNKeveCtFHZz7/GSATW
   iwiY1skvlAOBiIKCqJEji0rZZgd8WxuhdfugiCBk1hDTMWCpjI0P+YymV77jHjYB
   jHrKNlhb+aLjEd9Gf2EtbKUT1fvGUkzlVrcRGSX/XR9MBZlgja7NIyuVbn3uwZQ4

   
   
4. Reinstall Grafana extension:
   
   

   # plesk bin extension --install grafana

   
   
5. Verify Grafana package was installed successfully:
   
   

   # dpkg --list | grep grafana
   ii grafana 6.3.6 amd64 Grafana

   
   
6. Log in to Plesk GUI
   
   
7. Go toAdvanced Monitoring
   
   In case the following error message is shown, click on Fix installation:
   
   The grafana-simple-json-datasource plugin is not installed.

Should the issue persist after applying the steps above, reinstall the Grafana extension:

# plesk bin extension --uninstall grafana
# plesk bin extension --install grafana