After Plesk upgrade, error appears: Internal error: Permission denied

[SiegbertG]

Hello,
I have the problem like it is described in FAQ, but the solution doesn't work.

/usr/local/psa/bootstrapper/pp11.5.30-bootstrapper/bootstrapper.sh rerun runs with error

This is the /tmp/plesk_11.5.30_installation_rerun.log :

START Bootstrapper 11.5.30 rerun AT Thu Jun 26 14:40:07 CEST 2014
***** problem report *****
ERROR while trying to SMB database not created
Check the error reason(see log file: /tmp/plesk_11.5.30_installation_rerun.log), fix and try again
STOP Bootstrapper 11.5.30 rerun AT Thu Jun 26 14:40:59 CEST 2014: PROBLEMS FOUND
START Bootstrapper 11.5.30 rerun AT Thu Jun 26 15:37:07 CEST 2014
***** problem report *****
ERROR while trying to SMB database not created
Check the error reason(see log file: /tmp/plesk_11.5.30_installation_rerun.log), fix and try again
STOP Bootstrapper 11.5.30 rerun AT Thu Jun 26 15:37:57 CEST 2014: PROBLEMS FOUND

the last lines from the ssh-output are the following:

`/lib/i386-linux-gnu/libcrypt.so.1' -> `/var/www/vhosts/chroot/lib/libcrypt.so.1'
Trying to install sftp-server binary into chroot environment... `/usr/lib/openssh/sftp-server' -> `/var/www/vhosts/chroot/usr/lib/openssh/sftp-server'
done
`/lib/i386-linux-gnu/libc.so.6' -> `/var/www/vhosts/chroot/lib/libc.so.6'
cp: cannot stat `/lib/libnss_*.so.2': No such file or directory
`/var/www/vhosts/chroot/etc/resolv.conf' => `/etc/resolv.conf'
done
/usr/local/psa/bootstrapper/pp11.5.30-bootstrapper/bootstrapper.sh: line 2078: /opt/psa/admin/smb/application/utils/dbupgrade: No such file or directory

The file dbupgrade really diddn't exist. I don't know if that's the cause for the above problem. May be the "permission denied" can be solved without running dbupgrade...

Can anyone help me to get plesk running?

Thanks,
Siegbert

 

[real68er]

I do have exactly the same problem on a STRATO Ubuntu server